Specifications

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Random Problems
Errors that seem to occur sporadically and that are difficult to reproduce may indicate a DLL conflict or a
corrupt audio database (audio.mdb). Try deleting your audio.mdb and letting SoundHound recreate it.
Also, verify that you have only one copy of each of the following DLLs and that they are all in your
c:\Windows\System (C:\WINNT\System32 for NT based machines) folder and no other.
• BsiNet32.dll
• HolyGrl32.dll
• mmbsi32.dll
• mswinsck.ocx
• wavinfo32.dll
Each computer with BSI software installed should have only one copy of these files. They should all be in
the c:\windows\system folder (C:\winnt\system32 on Windows 2000). Use the Find Files feature under
the Start button to confirm that you have only one copy of the files and that they are in the right place.
Using long file names for your audio files can also lead to errors that appear random. Make sure you are
not using long file names or long folder names (keep with the 8.3 file naming convention). In addition,
make sure that you do not have apostrophes or other special characters in these names.
Finally, random errors can be caused by conflicting hardware. Have your PC technician check your
device manager for hardware and IRQ conflicts.