User’s manual EL50003/EL50013 DECT 6.
Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 21-23 of this manual. For complete instructions, please refer to the manual provided with your EL52103/EL52113/EL52203/ EL52213/EL52253/EL52303/EL52313/EL52353/EL52403/EL52503 telephone. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model number: Type: EL50003/EL50013 DECT 6.
Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual EL50003/EL50013 DECT 6.
User’s manual EL50003/EL50013 DECT 6.0 expansion handset for use with AT&T models EL52103/EL52113/EL52203/EL52213/ EL52253/EL52303/EL52313/EL52353/ EL52403/EL52503 TONE Table of contents Getting started Installation....................................................................................................................1 Quick reference guide............................................................................................2 Charger installation.........................................
Getting started Installation You must install and charge the battery before using the telephone. STOP! See pages 6-8 for easy instructions. Your product may be shipped with a protective sticker covering the handset display - remove it before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Getting started Quick reference guide CHARGE light On when the handset is charging in the telephone base or charger. DIR/volume • Press to scroll up while in menus. • Press to increase the listening volume. • Press to show directory entries when the handset is not in use. • When entering names or numbers in the directory, press to move the cursor to the right. REDIAL/PAUSE • Press repeatedly to view the last ten number dialed. • While entering numbers, press and hold to insert a dialing pause.
Getting started Quick reference guide CID/volume • Press to scroll down while in menus. • Press to decrease the listening volume. • Press to show the caller ID log when the handset is not in use. • While entering names or numbers in the directory, press to move the cursor to the left. menu/select • Press to display the menu. • Once in the menu, press to select an item or save an entry or setting. off/cancel • During a call, press to hang up.
Getting started Quick reference guide Main menu Main menu Play messages ECO Play messages Answering sys Directory Caller ID log Ringers Set date/time Settings Web address Using menus: • Press MENU/SELECT to show the menu. • Press qCID or pDIR to scroll through menu items. • Press MENU/SELECT to confirm or save changes to a highlighted menu item. • Press OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.
Getting started Charger installation Install the charger as shown below. Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The power adapter is intended to be correctly oriented in a vertical or floor mount position.
Getting started Battery installation and charging Install the battery as shown on page 7. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 30 for battery operating times.
Getting started BT162342/BT262342 BT162342/BT262342 BT162342/BT262342 BT162342/BT262342 BT162342/BT262342 BT162342/BT262342 Battery installation and charging 1. Plug the battery 2. Insert the supplied connector securely battery with the into the socket label this side inside the handset up facing up as battery compartment, indicated. matching the orientation of the engraved label. 3. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
Getting started Battery installation and charging After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time in the telephone system’s user’s manual for details. To skip setting the date and time, press OFF/CANCEL. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (model BT183342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111.
Registration and deregistration Adding and registering handsets Before using a new EL50003 or EL50013 handset, make sure it is registered to the telephone base first. The telephone system can support up to five handsets. For EL50003 (silver) handset, make sure it is registered to EL52103/EL52203/EL52253/EL52303/EL52353/EL52403/ EL52503 telephone. For EL50013 (champagne) handset, make sure it is registered to EL52113/EL52213/EL52313 telephone.
Registration and deregistration Adding and registering handsets 3. The IN USE light on the telephone base turns on. After about 10 seconds, the handset shows Registering... The handset shows Registered and you hear a confirmation tone if the registration was successful. The IN USE light turns off. The handset is now registered with the telephone base. If the registration fails, the handset displays Failed and then To register HS... and ...see manual alternately.
Registration and deregistration Deregistering handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base, and then register each handset individually. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister all handsets from your telephone base 1.
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. The handset registration is unsuccessful. • Follow the handset registration instructions to register the handset again (see Adding and registering handsets on pages 9-10). My telephone doesn’t work at all. • Make sure the power cord is securely plugged in.
Appendix Troubleshooting • If the previous suggestions do not work, disconnect the telephone base from the telephone jack and connect the jack to a different phone. If there is no dial tone on that phone either, the problem is in your wiring or telephone service. Contact your telephone service provider. • Your line cord might be defective. Try installing a new line cord. I cannot dial out. • Try all the suggestions above. • Make sure you have a dial tone before dialing.
Appendix Troubleshooting Out of range OR No pwr at base appears on my cordless handset. • Ensure you plug the telephone base in properly and the power is on. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. • Move the cordless handset closer to the telephone base. You might have moved out of range. • Reset the telephone base. Unplug the electrical power. Wait for 15 seconds then plug it back in.
Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not off. Refer to Ringer volume in the user’s manual provided with your EL52103/EL52113/ EL52203/EL52213/EL52253/EL52303/EL52313/EL52353/ EL52403/EL52503 telephone. • Make sure you plug the telephone line cord securely into the telephone base and telephone jack. Make sure you plug in the power cord securely. • The cordless handset may be too far from the telephone base.
Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.
Appendix Troubleshooting System does not receive caller ID when on a call. • Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on.
Appendix Troubleshooting The charge light is off. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. • Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth. • The battery may not be connected to the handset or is missing completely.
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water • You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information • Read and understand all instructions in the user’s manual. Observe all markings on the product. • Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix Important safety information Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 1.0.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1.
Appendix Limited warranty • PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or • PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or • PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or • PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of Americ
Appendix Limited warranty 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are no other express warranties.
Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels 5 Operating temperature 32°F - 122°F 0°C - 50°C Handset voltage 2.4VDC - 3.2VDC Charger voltage (AC adapter output) 6VAC @ 300mA Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 3.5 hours Standby Up to 5 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.
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