VIP Phone with Caller ID and Digital Answering System www.radioshack.comSM OWNER’S MANUAL — Please read before using this equipment. 43-3816 Thank you for purchasing a RadioShack VIP Phone with Caller ID and Digital Answering System. Your phone is the perfect tool for your busy schedule. The digital answering system has 10 VIP mailboxes so you can easily sort, save, and listen to your important calls. The Caller ID (CID) lets you see who’s calling before you answer.
CONTENTS A Quick Look at Your VIP Phone ............ 3 Installation ................................................ 5 Mounting Your Phone ....................................... 5 On a Desktop ............................................... 5 Using the Wall Plate ..................................... 5 Directly on the Wall ...................................... 6 Connecting the Handset ................................... 6 Using AC Power ...............................................
VIP (Page 14) ± REVIEW ² DELETE ANNOUNCE TIME SET/SKIP (Page 8) SILENCE CALL BACK TIME CHECK/ REPEAT STOP 2 WAY/MEMO (Page 17) ANSWER ON/OFF PLAY MESSAGE VOLUME www.radioshack.
A Quick Look at Your VIP Phone A QUICK LOOK AT YOUR VIP PHONE VIP MAILBOX Buttons New Call LED RINGER OFF/LO/HI TONE/PULSE HANDSET VOL NORM/HI STORE MEMORY Number Keys FLASH SPKPHONE/ HEADSET REDIAL VOLUME MUTE HEADSET Jack M/S (Master/Secondary Switch, Page 9) HE AD 1/5/ANNC ONLY RING SELECT 2/4/7/TS DC 9V Power Jack LINE Jack 4 SE T Handset Cord Jack
INSTALLATION MOUNTING YOUR PHONE If your home has wired alarm equipment connected to the telephone line, be sure that installing the phone does not disable your alarm equipment. If you have questions about what will disable your alarm equipment, contact your telephone company or a qualified installer. Ô NOTE Ô Installation Your phone is ETL listed to UL standards and meets all applicable FCC requirements.
Directly on the Wall You will need a drill and screws (not supplied) with heads that fit the keyhole slots on the bottom of the system and the mounting bracket. 1. Drill two holes 3 1/4 inches apart, one below the other. 2. Thread a screw into each hole, letting the heads extend about 1/8 inch from the wall. 3. Insert the mounting bracket’s tabs into the slots on the bottom of the system. Then slide the bracket up until it snaps into place. 4.
Select Language, ENG, ESP, AREA CODE, PIN, DAY_WK appear, then the system beeps twice and 0 New 0 Total appears. To set your own language, area code pin and day of the week, see “Phone Settings” on Page 8. INSTALLING A BACKUP BATTERY If AC power fails or you unplug the system, you need one 9V alkaline backup battery (not supplied) to save the answering system’s messages and settings for the day and time. Batteries are available at your local RadioShack store or online at www.radioshack.com. Ô 2.
PHONE SETTINGS SETTING THE LANGUAGE, AREA CODE, TIME, AND DATE 1. Press TIME SET/SKIP. Select Language and then ENG ESP appears. 2. Press MESSAGE VOLUME or . ENG or ESP flashes to indicate which language you selected. 3. Press REVIEW ² to confirm the language. AREA PIN DAY_WK appears. Ô NOTE Ô • The preset pin code is 000. • The time and date are updated by the first incoming call with Caller ID information.
USING TOLL SAVER Toll Saver (TS) allows you to check your messages from a remote, long distance telephone without incurring long distance charges. Set RING SELECT on the back of the phone to TS. The system answers on the second ring, when there are new messages. To avoid long distance charges, hang up after the second and before the fourth ring. SETTING THE RINGER VOLUME To adjust the ringer volume, set RINGER on the right side of the phone to HI, LO or OFF.
TELEPHONE OPERATION MAKING AND ANSWERING CALLS To make a call Lift the handset, or press SPKPHONE/ HEADSET once (if you press SPKPHONE/ HEADSET, the SPKPHONE/HEADSET LED lights), and dial the desired telephone number. To answer a call Lift the handset or press SPKPHONE/ HEADSET once. HANDSET VOL NORM/HI SPKPHONE/ HEADSET VOLUME or To end a call Return the handset to the cradle or press SPKPHONE/HEADSET (if using speakerphone) once.
USING A HEADSET Headsets are available from your local RadioShack store or online at www.radioshack.com. 1. Insert the headset’s plug into the HEADSET jack on the left side of the phone. 2. Press SPKPHONE/HEADSET to make or answer calls. 3. Press SPKPHONE/HEADSET again to hang up. To switch from the headset to the handset, pick up the handset and unplug the headset from the phone. To switch from headset to speakerphone, just unplug the headset from the phone.
USING PAUSE Some PABX and PBX telephone systems require an access number (often 9) to be entered before allowing the user to make an outside call. You can save the access number and a pause as part of a memorized number. To insert a 3 second pause between the access number and the telephone number, press REDIAL when storing a number in memory. MEMORY DIALING You can store up to 10 numbers (16 digits each) in memory and dial any stored number by pressing two keys. Storing a Number in Memory 1.
TURNING ON/OFF THE Answering System Operation ANSWERING SYSTEM OPERATION ANSWERING SYSTEM To turn on the answering system, press ANSWER ON/OFF. The ANSWER ON/OFF LED lights and the system beeps once. The system is set to answer calls. To turn off the system, press ANSWER ON/OFF again. The ANSWER ON/OFF LED turns off and the system beeps twice. PRERECORDED OUTGOING MESSAGES To hear the system’s prerecorded outgoing message (OGM), press ANNOUNCE and then PLAY.
Answering System Operation 4. To stop the outgoing message before it ends, press STOP. To hear the announce only outgoing message at any time, press ANNOUNCE twice. SETTING THE VIP NUMBER You can program up to 10 VIP Numbers into your answering system by using Caller ID records from frequent or important callers. You can listen to VIP messages individually by pressing the desired VIP MAILBOX button.
Answering System Operation REVIEWING VIP NUMBERS To review the VIP mailboxes, press VIP, and then press REVIEW ± or ². To delete a number stored in a VIP mailbox, press DELETE when the desired VIP number appears during review. If you have set one VIP number in Mailbox 3, and no VIP numbers in other mailboxes, when you press VIP, VIP 1 Not Set appears. Press REVIEW ± or ² until the VIP number appears.
Answering System Operation Ô NOTE Ô Setting the System to Answer Calls • A call ends automatically when the caller hangs up, there is silence for more than seven seconds, or the recording reaches maximum message length. • The system supports a maximum of 92 messages. • If the system’s memory reaches its maximum capacity while a caller is leaving a message, the system stops recording, beeps and then hangs up.
Answering System Operation MEMO RECORDING You can record memos up to one minute long. Make sure that the handset is on the cradle and the speaker and headset are not in use before you begin recording. 1. Hold down 2 WAY/MEMO. The system beeps. 2 WAY/MEMO 2. Speak clearly into the microphone from about ten inches in front of the system. 3. Release 2 WAY/MEMO when you finish your message.
Answering System Operation SCREENING CALLS To screen calls, let the system answer and listen to the caller’s message through the answering system’s speaker. If you decide to answer the call, pick up any phone connected to the same phone line as the system. The system stops recording and resets to answer the next call. Ô Ô NOTE Ô Be sure MESSAGE VOLUME is set to an appropriate level so you can hear the incoming caller’s message.
During an incoming VIP call, the system sounds the VIP alert tone between rings. When there are new VIP messages, the VIP MAILBOX button(s) with the new messages flash. DELETE Answering System Operation PLAYING VIP MESSAGES ± REVIEW ² 1. Press a blinking VIP MAILBOX button. The system plays each new VIP message and displays the CID information when you press each blinking mailbox button. After each message, the system announces the day and time it was recorded. 2.
Answering System Operation REMOTE OPERATION While you are away from your home or office, you can use a touch-tone phone, or a pulse (rotary) phone with a pocket tone dialer, to enter your remote operation security code and: • • • • set the system to answer calls listen to your messages record a new outgoing message delete an individual message Remote Commands Ô NOTE Ô Remote Commands • • If you enter the correct remote operation security code several times, but the system does not accept it, the syste
CALLER ID OPERATION If you subscribe to Caller ID service from your phone company, the phone company sends information about the call, as well as the time and date between the first and second rings of every call you receive. During an incoming call, NEW appears. If the caller’s name has more than 16 characters, only the first 16 characters appear. The New Call LED flashes until all calls are reviewed.
• area code + local phone number (10-digit number) • 1 + area code + local phone number (1 + 10-digit number). If the caller’s phone number has a different area code from your preset area code, repeatedly press REVIEW ± or ² to choose a 10-digit number or 1+10-digit number. RECEIVING CALL WAITING CALLS Ô NOTE Ô Receiving Call Waiting Calls Caller ID Operation Contact your local phone company to subscribe to Caller ID with Call Waiting services.
CALLER ID MESSAGES Display Description English Spanish New Total Nuevo Total #01 #01 Private Privado Unavailable Fuera de Zona Appears when the caller is not within a Caller ID service area. No caller information appears. CID not attached CID No Rnadir The voice message does not have Caller ID message information. Error Error Appears if there was an error during the transmission of the Caller ID information.
IMPORTANT INFORMATION RESETTING YOUR VIP PHONE Ô NOTE Ô Resetting your phone does not clear the CID records. See “Deleting Caller ID Records” on Page 22, to manually clear CID records. If you need to reset your phone, unplug the AC adapter from the wall outlet and remove the battery from the battery compartment. Ô Once the display screen has cleared, plug the AC adapter back into the wall outlet, and reinstall the battery. CARE Keep the phone dry; if it gets wet, wipe it dry immediately.
FCC STATEMENT This phone is Hearing Aid compatible. Your phone complies with Part 68 of FCC Rules and the requirements adopted by the ACTA. On the bottom of this product is a label with this product’s FCC Product Identification number in the format US:AAOMT09B433816. If requested, you must provide this information to the telephone company. Ô Your phone is not intended to be used with party-line systems. Connection to party line service is subject to state tariffs.
THE FCC WANTS YOU TO KNOW This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.
ACCESSORIES NO CIM FFO EMUL OV Accessories are available at your local RadioShack store or online at www.radioshack.com. The following are some of the available accessories. Visit your local RadioShack store or www.radioshack.com for a more complete listing of available accessories. RadioShack Corporation Fort Worth, Texas 76102 RadioShack carries a full line of batteries. Whether you need alkaline or rechargeable batteries, you’ll find them at RadioShack.