43-704.fm Page 1 Wednesday, November 17, 1999 4:47 PM Cat. No. 43-704 OWNER’S MANUAL Please read before using this equipment.
43-704.fm Page 2 Wednesday, November 17, 1999 4:47 PM FEATURES Your RadioShack TAD-704 16-Minute Digital Telephone Answering System with 68-Memory Caller ID is a combination high-quality fully-digital answering system and Caller ID. The TAD-704 prevents you from missing incoming calls and messages. Fully digital means the TAD-704 stores all messages on a computer chip — there are no tape mechanism to wear out and no tapes to bother with.
43-704.fm Page 3 Wednesday, November 17, 1999 4:47 PM Programmable Remote Operation Security Code — lets you set your own security code for remote operation. Remote Answer-On — lets you turn on the TAD from a remote location even when it is not set to answer calls. Room Monitor — lets you listen from a remote phone to the room where the TAD is installed. Memory Backup — protects messages stored in memory in case of a power failure.
3-704.fm Page 4 Wednesday, November 17, 1999 4:47 PM WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. ! CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
43-704.fm Page 5 Wednesday, November 17, 1999 4:47 PM CONTENTS Preparation .............................................................................................................. Connecting the Tad ............................................................................................ Installing a Backup Battery ................................................................................. Setting the Display Contrast ..........................................................................
43-704.fm Page 6 Wednesday, November 17, 1999 4:47 PM PREPARATION Select a location for the TAD-704 that is near a modular telephone line jack and an AC outlet, and is not in the way of normal activities. CONNECTING THE TAD Notes: • Your TAD-704 connects directly to a modular telephone line jack. If your phone line jack is not a modular jack, you can update the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can let the phone company update the wiring for you.
43-704.fm Page 7 Wednesday, November 17, 1999 4:47 PM When you first connect power, the TAD beeps once, MEMORY TEST appears, and the message counter counts up from 0 to 22. Then the TAD beeps. 0 CALL 0 MESSAGE appears. OGM1 and OGM2 flash to indicate that no outgoing messages are recorded. INSTALLING A BACKUP BATTERY Notes: • If the AC power fails or you unplug the TAD, a 9V backup battery (not supplied) saves the messages, time and day settings, and CBT and remote operation security codes.
43-704.fm Page 8 Wednesday, November 17, 1999 4:47 PM 2. Repeatedly press REPEAT to select the desired display contrast settings. 2. Press CALLBACK twice. 000 and SET AREA CODE appear. The first 0 flashes. Note: The TAD-704 provides ten (0–9) display contrast settings. 3. Repeatedly press REPEAT until the first digit of your area code appears, then press SKIP to the second digit. The second 0 flashes. 3. Press CALLBACK to lock in the setting. 4. Press STOP to return to the time display.
43-704.fm Page 9 Wednesday, November 17, 1999 4:47 PM 3. Repeatedly press REPEAT to select AM or PM hour. 4. Press SKIP. The hour digit flashes. 5. Repeatedly press REPEAT to set the correct hour. 6. Repeat Steps 4 and 5 to set the minute, month, date, and the day of the week. 7. Press CALLBACK then press STOP to return to the time display.
43-704.fm Page 10 Wednesday, November 17, 1999 4:47 PM TAD OPERATION RECORDING THE OUTGOING MESSAGES Before the TAD-704 can answer calls and record messages, you must record an outgoing message (OGM). The TAD704 lets you record two separate messages, and it operates differently based on which message you select. OGM 1 — After playing your outgoing message, the TAD records the caller's message. OGM 2 (announce-only) — The TAD plays your outgoing message, but does not record a message.
43-704.fm Page 11 Wednesday, November 17, 1999 4:47 PM The ANSWER indicator lights to show that the TAD is ready to answer calls using the OGM 1 message and the record callers' message. To Announce Only When the announce-only feature is on, the TAD-704 plays OGM 2 but does not let callers leave a message. (You must have recorded an OGM 2 message before you can use this feature.) To set the TAD to announce-only, be sure the TAD is set to answer calls, then press OGM2.
43-704.fm Page 12 Wednesday, November 17, 1999 4:47 PM • Many local phone companies use Calling Party Control (CPC) to signal that the caller has hung up. Your TAD recognizes a CPC signal and releases the line. If the TAD records phone company messages or dial tones, your local phone company probably does not use CPC. PLAYING MESSAGES TAD says, “You have no new messages.” After all messages play, the TAD says, “End of messages.” To replay a message while you are listening to it, press REPEAT.
43-704.fm Page 13 Wednesday, November 17, 1999 4:47 PM Follow these steps to record a memo up to 60 seconds long. 1. Press MEMO (and quickly release it). The TAD sounds a long beep, MEMO RECORDING appears, and the timer starts counting. Speak into the microphone in a normal voice. 2. Press STOP when you finish the memo (or let the TAD automatically stop recording after 60 seconds). The TAD beeps and resets to answer calls.
43-704.fm Page 14 Wednesday, November 17, 1999 4:47 PM Listen to the caller's message through the TAD's speaker. To adjust the volume, slide VOLUME on the right side of the TAD. Changing the CBT Code The CBT code is preset to 168, but you can change it by following these steps. Note: If you do not complete each step within 8 seconds, the TAD exits setup. Start again from Step 1. If you decide to answer the call, pick up any phone on the same phone line as the TAD.
43-704.fm Page 15 Wednesday, November 17, 1999 4:47 PM 1. Hold down STOP until the TAD beeps once. 2. Press CALLBACK three times. 704 and SECURITY CODE appear. 7 flashes. 3. Repeatedly press REPEAT to set the first digit, then press SKIP. The second digit flashes. 4. Repeat Step 3 to set the second and the third digits. 5. Press CALLBACK then press STOP to return to the time display.
43-704.fm Page 16 Wednesday, November 17, 1999 4:47 PM Remote Command List Press: To: 00 Set the TAD to not answer calls. It beeps and says “Answer off.” 01 Set the TAD to answer calls. It beeps, says “Answer on” and plays OGM 1. If no OGM 1 is recorded, it beeps and says “You have no announcement one.” 02 Set the TAD to announce only. It beeps, says “Announce only,” and plays OGM 2. If no OGM 2 is recorded, it beeps and says “You have no announcement two.” 21 Play all messages.
43-704.fm Page 17 Wednesday, November 17, 1999 4:47 PM Press: To: 6 Stop playback or recording. 7 Record a memo. 81 Change OGM 1. After the TAD beeps, begin speaking. When you finish, press 6. The TAD beeps and plays the new OGM 1. 82 Play OGM 1. If no OGM 1 has been recorded, the TAD announces “You have no announcement one.” 91 Change OGM 2. After the TAD beeps, begin speaking. When you finish, press 6. The TAD beeps and plays the new OGM 2. 92 Play OGM 2.
43-704.fm Page 18 Wednesday, November 17, 1999 4:47 PM CALLER ID OPERATION If you subscribe to Caller ID service from your phone company, the TAD-704 automatically displays the information the phone company sends between the first and second rings of every call you receive. It stores up to 68 numbers only or name and number call records in its Caller ID memory. It also shows the date and time the call was received.
43-704.fm Page 19 Wednesday, November 17, 1999 4:47 PM CALLER ID MESSAGES Display Description CALL# xx NEW Appears as new calls are received. xx is the number of new calls. PRIVATE Appears when the caller has blocked the Caller ID information from being sent. OUT OF AREA Appears when the caller is not within a Caller ID service area. No caller information appears. ERROR Appears if there was an error during the transmission of Caller ID information.
43-704.fm Page 20 Wednesday, November 17, 1999 4:47 PM REVIEWING CALLER ID RECORDS Each time you receive a call, the TAD704 stores a Caller ID record that you can review later, even during a call. A Caller ID record includes: • call number • time and date of the call • callers' telephone number (if available) • caller's name (if available) • voice message (if the calling party leaves a message) Repeatedly press REVIEW to see more recent call records or REVIEW to see older call records.
43-704.fm Page 21 Wednesday, November 17, 1999 4:47 PM When the TAD-704 receives the call forwarding information, appears on the display. If you answer the forwarded phone call, and CONVERSATION appear to indicate the telephone is in use. CID MSG appears, then press REPEAT. To return to the current time display, wait for 8 seconds, or press STOP. USING VIP CALLS DELETING CALL RECORDS Notes: • The TAD-704 will not delete Caller ID records or messages that have not been reviewed or played.
43-704.fm Page 22 Wednesday, November 17, 1999 4:47 PM Note: The selected VIP call disappears from the VIP Call List when you delete it. But VIP mark still remains on the call when you review the Caller ID memories. VIP mark on the VIP call does not disappear unless you remove that call record. To place a phone number on the VIP Call List, recall the desired VIP call number, then press CALLBACK.
43-704.fm Page 23 Wednesday, November 17, 1999 4:47 PM USING CALLBACK Calling the Last Dialed Number You must store your home area code for Callback to work correctly (see “Setting the Area Code” on Page 8). If the call came from your home area code, the display shows only the seven-digit number (without an area code). Follow these steps to dial a phone number from Caller ID records. To quickly call the phone number in the last call record you dialed, simply press CALLBACK at the time and date display.
43-704.fm Page 24 Wednesday, November 17, 1999 4:47 PM TROUBLESHOOTING We do not expect you to have any problems with your TAD-704, but if you do, try these suggestions. Problem: Suggestion: The incoming message is incomplete. Be sure the memory is not full. The incoming message is unclear. Be sure VOLUME is set to the desired sound level. The TAD does not answer after two, four, or seven rings. Be sure the TAD is set to answer calls. appears on the display. The backup battery is weak.
43-704.fm Page 25 Wednesday, November 17, 1999 4:47 PM RESETTING THE TAD If your TAD stops working properly, use a straightened paper clip to press RESET on the back of the TAD to reset the answering machine. Note: The outgoing message and all information stored in memory are erased when you press RESET.
43-704.fm Page 26 Wednesday, November 17, 1999 4:47 PM CARE AND MAINTENANCE Your RadioShack TAD-704 16-Minute Digital Telephone Answering System is an example of superior design and craftsmanship. The following suggestions will help you care for your TAD-704 so you can enjoy it for years. Keep the TAD-704 dry. If it gets wet, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Use and store the TAD-704 only in normal temperature environments.
43-704.fm Page 27 Wednesday, November 17, 1999 4:47 PM THE FCC WANTS YOU TO KNOW In the unlikely event that your TAD-704 causes problems on the telephone line, the telephone company can disconnect your service. The telephone company normally attempts to notify you in advance. If advance notice is not practical, the telephone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
43-704.fm Page 28 Wednesday, November 17, 1999 4:47 PM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.