43-997.fm Page 1 Tuesday, August 17, 1999 8:18 AM Cat. No. 43-997 (white) / 998 (black) OWNER’S MANUAL Please read before using this equipment.
43-997.fm Page 2 Tuesday, August 17, 1999 8:18 AM Warning: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. ! CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL. © 1998 Tandy Corporation. All Rights Reserved. RadioShack is a registered trademark used by Tandy Corporation.
43-997.fm Page 3 Tuesday, August 17, 1999 8:18 AM This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case. ! This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accompanying this product.
3-997.fm Page 4 Tuesday, August 17, 1999 8:18 AM FEATURES Your RadioShack System 997/998 45-Memory Caller ID is the latest in telephone technology. The system can display a caller’s telephone number, name (if available) and the date and time the call was received. It can store up to 45 single (number only) or multiple (name and number) Caller ID records.
43-997.fm Page 5 Tuesday, August 17, 1999 8:18 AM Two-Line Liquid Crystal Display — makes it easy to see the caller information and the current time and date, all at once. Call Counter — shows the number of calls you have received. New Call Indicator — lets you see at a glance that you have new calls. Clock — displays the current time and date as provided to Caller ID service subscribers by your local telephone company. Mounting Options — you can place the system on a desk or table, or mount it on a wall.
43-997.fm Page 6 Tuesday, August 17, 1999 8:18 AM Message Waiting — tells you when you have received a voice mail message (if you subscribe to the message waiting service from your local phone company). Note: The Message Waiting feature does not work with stutter dial tone service. Easy Installation — the system easily connects to your telephone line so you can begin using it immediately. Note: You need four AAA batteries (not supplied) to power the System 997/998.
43-997.fm Page 7 Tuesday, August 17, 1999 8:18 AM We recommend you record your system’s serial number here. The number is on the bottom panel. Serial Number: _________________________ Important Caller ID Information To use the system’s Caller ID features, you must be in an area where Caller ID service is available and you must subscribe to the service.
43-997.fm Page 8 Tuesday, August 17, 1999 8:18 AM FCC INFORMATION We have designed your System 997/998 to conform to federal regulations, and you can connect it to most telephone lines. However, each Caller ID system (and each device, such as a telephone or answering machine) that you connect to the telephone line draws power from the line. We refer to this power draw as the system’s ringer equivalence number or REN. The REN is on the bottom of your phone.
43-997.fm Page 9 Tuesday, August 17, 1999 8:18 AM Your system complies with Part 68 of FCC Rules. You must, upon request, provide the Federal Communications Commission (FCC) registration number and the REN to your phone company. These numbers are on the label on the bottom of the system.
43-997.fm Page 10 Tuesday, August 17, 1999 8:18 AM against radio and TV interference in a residential area. However, your System 997/998 might cause TV or radio interference even when it is operating properly. To eliminate interference, you can try one or more of the following corrective measures: • Reorient or relocate the receiving radio or TV antenna. • Increase the distance between the System 997/998 and the radio or TV.
43-997.fm Page 11 Tuesday, August 17, 1999 8:18 AM CONTENTS Preparation ........................................................ Installing Batteries ....................................... Connecting to a Phone ................................ Connecting to an Answering Machine ......... Mounting the System ................................... 12 12 16 17 19 Operation ........................................................... Reviewing Call Records .............................. Caller ID Messages .....
43-997.fm Page 12 Tuesday, August 17, 1999 8:18 AM PREPARATION INSTALLING BATTERIES You need four AAA batteries (not supplied) to power the System 997/998. For the best performance, we recommend alkaline batteries, such as RadioShack Cat. No. 23-555. Cautions: • Always use fresh batteries of the required size and recommended type. • Do not mix old and new batteries, different types of batteries (standard, alkaline, or rechargeable), or rechargeable batteries of different capacities.
43-997.fm Page 13 Tuesday, August 17, 1999 8:18 AM Follow these steps to install batteries. 1. If you are replacing old batteries, disconnect both modular line cords from the System 997/998. 2. Use a Phillips screwdriver to remove the screw in the battery cover on the bottom of the system, then slide the cover off.
43-997.fm Page 14 Tuesday, August 17, 1999 8:18 AM 3. Put four fresh AAA batteries into the compartment as indicated by the polarity symbols (+ and –) marked inside. Replace the batteries when play or the display dims. 14 LO 4. Replace the cover and secure it with the screw. If you are replacing the batteries, reconnect the modular line cords.
43-997.fm Page 15 Tuesday, August 17, 1999 8:18 AM Note: If the battery is out of the System 997/998 for more than about a minute, the time and date will be lost (but be reset when you receive the next call). The Caller ID records, however, remain in the system’s memory. Cautions: • Always remove old or weak batteries. Batteries can leak chemicals that can damage your system. • Dispose of old batteries promptly and properly. Do not burn or bury them.
43-997.fm Page 16 Tuesday, August 17, 1999 8:18 AM CONNECTING TO A PHONE 1. Disconnect your telephone’s line cord from the modular phone line jack and plug it into the system’s PHONE jack. 2. Plug one end of the supplied modular line cord into the system’s LINE jack. 3. Plug the cord’s other end into the modular phone line jack.
43-997.fm Page 17 Tuesday, August 17, 1999 8:18 AM CONNECTING TO AN ANSWERING MACHINE 1. Disconnect the modular line cord that connects your answering machine to the modular phone line jack, then plug it into the system’s PHONE jack.
43-997.fm Page 18 Tuesday, August 17, 1999 8:18 AM 2. Plug one end of the supplied modular line cord into the system’s LINE jack. 3. Plug the cord’s other end into the modular phone line jack. 4. Set your answering machine to answer after two or more rings. This gives the System 997/998 time to record the Caller ID information that the phone company sends between the first and second rings. Note: Some answering machines block Caller ID information from the System 997/998.
43-997.fm Page 19 Tuesday, August 17, 1999 8:18 AM MOUNTING THE SYSTEM You can place the System 997/998 on a flat surface such as a desk, or mount it on a wall. Follow these steps to mount the system on a wall. 1. Press in the two tabs on the stand and lift the stand to remove it.
43-997.fm Page 20 Tuesday, August 17, 1999 8:18 AM 2. Select a location near the phone line jack, then use the supplied template to mark the mounting screw locations on the wall. 3. Drill a hole in the wall at each marked location. 4. Thread one of the supplied screws into each hole, letting the head extend 1/8" from the wall.
43-997.fm Page 21 Tuesday, August 17, 1999 8:18 AM 5. Align the slots on the back of the system with the screws in the wall. Then gently push the system downward to secure it.
43-997.fm Page 22 Tuesday, August 17, 1999 8:18 AM OPERATION If you subscribe to Caller ID service from your phone company, the phone company sends information about the caller, as well as the time and date, between the first and second rings of every call you receive. The System 997/998 displays this information and updates the system’s clock. (You cannot manually set the date and time.) CALL flashes on the display during an incoming call, then the Caller ID information appears.
43-997.fm Page 23 Tuesday, August 17, 1999 8:18 AM The System 997/998 can also show other information about the call. See “Caller ID Messages” on Page 25. REVIEWING CALL RECORDS Each time you receive a call, your system stores a Caller ID record that you can review later, even during a call.
43-997.fm Page 24 Tuesday, August 17, 1999 8:18 AM Repeatedly press REVIEW or to scroll through the records. The system shows the caller’s number (and name, if available). To see the date and time the call was received, press DELETE/READ. Press DELETE/READ again to return. END OF LIST appears when you scroll before the first or after the last Caller ID record. Note: The System 997/998 shows up to 10 digits of an incoming phone number. If the number is longer, you see only the last 10 digits.
43-997.fm Page 25 Tuesday, August 17, 1999 8:18 AM Caller ID Messages Display Description NEW CALL XX Appears the first time you review a new call record. (XX is the number of new calls.) -PRIVATE CALL- The caller has blocked the Caller ID information from being sent. END OF LIST Appears when you reach the end of your call records.
43-997.fm Page 26 Tuesday, August 17, 1999 8:18 AM Display Description -----ERROR----- The Caller ID information was garbled, or there was an error during the transmission of Caller ID information. NO CALLS Appears when you press a REVIEW key if there are no Caller ID records in the system’s memory.
43-997.fm Page 27 Tuesday, August 17, 1999 8:18 AM Display Description MESSAGE WAITING Appears when a message is waiting (you must subscribe to your phone company’s message waiting service to see this). Note: Message Waiting feature does not work with stutter dial tone service. -OUT OF AREA- The caller is not within a Caller ID service area. No caller information appears.
43-997.fm Page 28 Tuesday, August 17, 1999 8:18 AM DELETING CALLER ID RECORDS To delete a single Caller ID record, repeatedly press REVIEW or until you see the record you want to delete, then hold down DELETE/ READ until the record flashes and disappears from the display. The next record appears, or, if no other calls are stored, NO CALLS appears. To delete all Caller ID records, wait until the System 997/998 shows the clock display, then hold down DELETE/READ for about four seconds. ERASE ALL...
43-997.fm Page 29 Tuesday, August 17, 1999 8:18 AM TROUBLESHOOTING If your system is not working as it should, these suggestions might help you eliminate the problem. Problem Suggestions Display is blank. Replace the batteries. You have an incoming call, but do not receive any Caller ID information. Someone picked up a telephone on the same phone line before the system recorded the call record. This is not a malfunction. Check that the system is correctly and securely connected.
43-997.fm Page 30 Tuesday, August 17, 1999 8:18 AM CARE AND MAINTENANCE Your RadioShack System 997/998 45-Memory Caller ID is an example of superior design and craftsmanship. The following suggestions will help you care for your system so you can enjoy it for years. Keep the system dry. If it gets wet, wipe it dry immediately. Liquids might contain minerals that can corrode the electronic circuits. Use and store the system only in normal temperature environments.
43-997.fm Page 31 Tuesday, August 17, 1999 8:18 AM Keep the system away from dust and dirt, which can cause premature wear of parts. Handle the system gently and carefully. Dropping it can damage circuit boards and cases and can cause the system to work improperly. Use only fresh batteries of the required size and recommended type. Batteries can leak chemicals that damage your system’s electronic parts. Wipe the system with a damp cloth occasionally to keep it looking new.
43-997.fm Page 32 Tuesday, August 17, 1999 8:18 AM Modifying or tampering with the system’s internal components can cause a malfunction and might invalidate your system’s warranty and void your FCC authorization to operate it. If your system is not performing as it should, take it to your local RadioShack store for assistance. If the trouble is affecting the telephone lines, the phone company can ask you to disconnect your system until you have resolved the problem.
43-997.fm Page 33 Tuesday, August 17, 1999 8:18 AM THE FCC WANTS YOU TO KNOW In the unlikely event that your System 997/998 causes problems on the telephone line, the telephone company can disconnect your service. The telephone company normally attempts to notify you in advance. If advance notice is not practical, the telephone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
43-997.fm Page 34 Tuesday, August 17, 1999 8:18 AM in advance so you can take the necessary steps to prevent interruption of your telephone service. LIGHTNING Your system has built-in protection circuits to reduce the risk of damage from surges in telephone and power line current. These protection circuits meet or exceed the FCC requirements. However, lightning striking the telephone or power lines can damage your system. Lightning damage is not common.
43-997.fm Page 35 Tuesday, August 17, 1999 8:18 AM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.
43-997.fm Page 36 Tuesday, August 17, 1999 8:18 AM (continued) In the event of a product defect during the warranty period, take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store. RadioShack will, at its option, unless otherwise provided by law: (a) correct the defect by product repair without charge for parts and labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase price.
