43-931A.fm Page 1 Monday, January 15, 2001 9:14 AM Cat. No. 43-931A OWNER’S MANUAL Please read before using this equipment.
43-931A.fm Page 2 Monday, January 15, 2001 9:14 AM WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. ! CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
43-931A.fm Page 3 Monday, January 15, 2001 9:14 AM FEATURES Your RadioShack System 931 79-Memory Caller ID displays the caller’s telephone number (and name, if available in your area) and the current date and time, as provided by your local phone company to Caller ID subscribers. The date and time are set when your Caller ID receives its first call. Note: Check with your local phone company regarding name service availability.
3-931A.fm Page 4 Monday, January 15, 2001 9:14 AM Dial Back — lets you redial a telephone number stored in the Caller ID call record memory. New Call Indicator — flashes when you have new calls to review. VIP Call List — lets you save up to 20 important call records so they will not be deleted when you delete other calls from the system’s memory. Contrast Control — lets you adjust the display contrast for the best readability.
43-931A.fm Page 5 Monday, January 15, 2001 9:14 AM This system has been tested and found to comply with all applicable FCC standards and is ETL listed. We recommend you record the system’s serial number here. The number is on the system’s bottom panel. Serial Number: _________________________ Important Information: • To use this system, you must be in an area where Caller ID service is available, and you must subscribe to the service.
43-931A.fm Page 6 Monday, January 15, 2001 9:14 AM FCC INFORMATION We have designed your system to conform to federal regulations, and you can connect it to most telephone lines. However, each system (and each device, such as a telephone or answering machine) that you connect to the telephone line draws power from the telephone line. We refer to this power draw as the device’s ringer equivalence number, or REN. The REN is on the bottom of the system.
43-931A.fm Page 7 Monday, January 15, 2001 9:14 AM In the unlikely event that your system causes problems on the phone line, the phone company can temporarily disconnect your service. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
43-931A.fm Page 8 Monday, January 15, 2001 9:14 AM • Increase the distance between the equipment and the radio or TV. • Use outlets on different electrical circuits for the equipment and the radio or TV. Consult your local RadioShack store if the problem continues.
43-931A.fm Page 9 Monday, January 15, 2001 9:14 AM CONTENTS Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Batteries . . . . . . . . . . . . . . . . . . . . Connecting the System . . . . . . . . . . . . . . . . Connecting to a Single-Line Phone . . . . Connecting to a Two-Line Phone . . . . . Connecting to an Answering Machine . . Mounting the System . . . . . . . . . . . . . . . . . . Attaching the Mounting Bracket . . . . . . . Mounting on a Wall . . . . . . . . . . . .
43-931A.fm Page 10 Monday, January 15, 2001 9:14 AM PREPARATION INSTALLING BATTERIES Your System 931 requires four AAA batteries (not supplied) for power. For the longest operation and best performance, we recommend alkaline batteries, available at your local RadioShack store. Cautions: • Always use fresh batteries of the required size and recommended type.
43-931A.fm Page 11 Monday, January 15, 2001 9:14 AM • When replacing the batteries, have fresh ones on hand before you begin. If you do not install the new batteries within about 2 minutes after removing the old ones, you will lose all the information stored in the system. 1. Make sure the system is unplugged from the telephone line. If you are replacing the batteries, unplug both modular line cords from the back of the system. 2.
43-931A.fm Page 12 Monday, January 15, 2001 9:14 AM Cautions: • Always remove old or weak batteries. Batteries can leak chemicals that can damage your system. • Dispose of dead batteries promptly and properly. Do not bury or burn them. CONNECTING THE SYSTEM Your system connects directly to a modular telephone line jack.
43-931A.fm Page 13 Monday, January 15, 2001 9:14 AM Cautions: • Never install telephone wiring during a lightning storm. • Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines.
43-931A.fm Page 14 Monday, January 15, 2001 9:14 AM 1. Disconnect the telephone line cord from the phone and plug it into the system’s LINE jack. 2. Plug one end of the supplied line cord into the system’s PHONE jack. 3. Plug the other end of the cord into the phone’s jack. Connecting to a Two-Line Phone To record information about calls received on a twoline phone, you can connect two System 931s using a 2-line, 3-way adapter such as Cat. No. 279-402 (not supplied).
43-931A.fm Page 15 Monday, January 15, 2001 9:14 AM 1. Disconnect the telephone line cord from the modular phone jack (on the wall) and plug it into L1 + L2 on the 2-line, 3-way adapter. 2. Plug the adapter into the modular phone jack on the wall. 3. Plug one end of the supplied line cord into the LINE jack on one of the System 931s. 4. Plug the other end of the cord into either L1 or L2 on the adapter. 5.
43-931A.fm Page 16 Monday, January 15, 2001 9:14 AM 1. Plug a telephone line cord from the phone line into the System 931’s LINE jack. 2. Plug one end of the supplied line cord into the system’s PHONE jack and plug the cord’s other end into the answering machine’s line jack. 3. Plug a third line cord into the answering machine’s phone jack and the telephone’s modular jack. 4. Set your answering machine to answer after two or more rings.
43-931A.fm Page 17 Monday, January 15, 2001 9:14 AM Attaching the Mounting Bracket 1. Align the slots on the bottom of the system with the hooks on the mounting bracket. 2. Gently push the system down on the bracket to secure it. If you are placing the system on a desk, shelf, or table, pull out the stand on the back of the bracket until it clicks. To remove the system from the bracket, press up from the bottom of the system until it snaps off the bracket.
43-931A.fm Page 18 Monday, January 15, 2001 9:14 AM Mounting on a Wall To mount the system on the wall, you need two screws (not supplied) with heads larger than the keyhole slots on the back of the mounting bracket. Follow these steps to mount the system on a wall. 1. Using the keyhole slots in the mounting bracket as a template, mark the mounting screw locations on the wall. 2. Drill a hole in the wall at each marked location. 3.
43-931A.fm Page 19 Monday, January 15, 2001 9:14 AM 6. Line up the keyhole slots on the bracket with the screws in the wall, then slide the system down onto the screws until it is secure. Keyhole Slots ADJUSTING THE DISPLAY CONTRAST To lighten or darken the display, press DELETE and REVIEW buttons until CONTRAST ADJUST appears in the display. To scroll through the contrast set. Then press REVIEW tings, press REVIEW or wait about 10 seconds.
43-931A.fm Page 20 Monday, January 15, 2001 9:14 AM CHOOSING A LANGUAGE Your System 931 is programmed to display messages in English, but you can change it to display in French or Spanish. Follow these steps to change the language. 1. Hold down REVIEW and CALL BACK for about 3 seconds until the current language (ENGLISH, ESPANOL, or FRANCAIS) appears. 2. Within 10 seconds, press REVIEW language you want appears. until the 3. When you release REVIEW , the new lanor wait guage is set.
43-931A.fm Page 21 Monday, January 15, 2001 9:14 AM 1. Hold down both REVIEW buttons until LOCAL AREA CODE appears. 2. To change the first digit, press REVIEW until the desired number appears, then press DELETE. 3. Repeat Step 2 to set the second and third digit. 4. Press REVIEW or wait about 10 seconds. OPERATION RECEIVING AND STORING CALLS Caller ID is a service provided by your telephone company.
43-931A.fm Page 22 Monday, January 15, 2001 9:14 AM During an incoming call, the red NEW CALL indicator flashes. Note: When the system is not receiving a call, you can press DELETE to toggle between 12- and 24-hour time displays. REVIEWING CALL RECORDS Each time you receive a call, the system saves a call record in memory. Each call record includes the time and date of the call, the call number (the order in which the call was received), the caller’s telephone number, and the caller’s name (if available).
43-931A.fm Page 23 Monday, January 15, 2001 9:14 AM REDIALING FROM MEMORY Follow these steps to redial a telephone number stored in the Caller ID’s memory. 1. Press either REVIEW button to view the desired call record. 2. Lift the handset of your touch-tone telephone and confirm the presence of a dial tone. 3. If the number to be redialed is out of your area code, dial 1 on your telephone. 4. Press CALL BACK to redial the displayed telephone number.
43-931A.fm Page 24 Monday, January 15, 2001 9:14 AM Display (English, French, Spanish) Description LONG DISTANCE LONGUE DISTANCE LARGA DISTANCIA Appears with LDC (long distance call) if the sent Caller ID information does not include a name, but indicates that the incoming call is long distance. -UNKNOWN NAME-NOM INCONNUNOM DESCONOCIDO The incoming call is from an area that does not send Caller ID name information.
43-931A.fm Page 25 Monday, January 15, 2001 9:14 AM Display (English, French, Spanish) Description -BLOCKED NAME-NOM BLOQUENOMBRE PRIVADO The caller has blocked the Caller ID name information from being sent. BLOCKED NUMBER -NUMERO BLOQUENUMERO PRIVADO The caller has blocked the Caller ID number information from being sent. BLOCKED CALL APPEL BLOQUE LLAMADA PRIVADA The caller has blocked any Caller ID information from being sent.
43-931A.fm Page 26 Monday, January 15, 2001 9:14 AM Display (English, French, Spanish) Description -NO CALL-PAS D APPEL-NO LLAMADA- No call information is stored in the system. NEW NOUV NUEVO The system has received incoming calls that have not been reviewed. TOTAL TOT. TOTAL The total number of incoming calls (not including VIP calls). #NEW You have a new call that has not been reviewed. -RECORD STORED-MEMORISE-MEMORIZADO- The caller ID record is stored in VIP memory.
43-931A.fm Page 27 Monday, January 15, 2001 9:14 AM Display (English, French, Spanish) Description DELETE ALL? EFFACER TOUT? BORRAR TODO? The system needs confirmation that you want to delete all numbers from memory. -NO DATA SENTPAS DE DONNEES -NO ENVIADO- Call information was not sent by the phone company. DELETING CALLS Deleting a Single Call 1. Repeatedly press (or hold down) either REVIEW key until you see the call record you want to delete. 2. Press DELETE.
43-931A.fm Page 28 Monday, January 15, 2001 9:14 AM Deleting All Calls 1. While the system displays the time and date, press either REVIEW key. 2. Hold down DELETE until the system displays DELETE ALL?. 3. While DELETE ALL? appears, press DELETE again. -NO CALL- appears. To cancel the deletion, do not press any button. After about 10 seconds, DELETE ALL? disappears.
43-931A.fm Page 29 Monday, January 15, 2001 9:14 AM 1. Repeatedly press either REVIEW key until you see the call record you want to store as a VIP call. 2. Hold down VIP until VIP flashes and -RECORD STORED- appears. The system stores the record as a VIP call record. VIP Note: If the system’s memory is full (20 VIP call records stored), -VIP MEMO FULL- appears when you press VIP. To store another VIP call record, you must first delete an existing one.
43-931A.fm Page 30 Monday, January 15, 2001 9:14 AM To delete all entries from the VIP call list, press VIP, then hold down DELETE until DELETE ALL? appears. Then press DELETE again. To cancel the deletion, do not press any button. After about 10 seconds, DELETE ALL? disappears. TROUBLESHOOTING If your System 931 is not working as it should, these suggestions might help you eliminate the problem. If you see a message that you do not understand, see “Displayed Call Information” on Page 23.
43-931A.fm Page 31 Monday, January 15, 2001 9:14 AM Problem Solution Check installation. Problem Solution Disconnect the Caller ID unit and reconnect the phone to see if the phone works without it. Incoming call with no Caller ID information You answered the call before the System 931 received the call information. Wait until your phone rings at least twice before answering a call.
43-931A.fm Page 32 Monday, January 15, 2001 9:14 AM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.
