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43-5709.fm Page 1 Wednesday, December 20, 2000 10:56 AM 4-Line Telephone System Please read before using this equipment.
43-5709.fm Page 2 Wednesday, December 20, 2000 10:56 AM ˆ Important Information WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. ! CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL. total is more than five (three in rural areas), your telephones might not ring.
3-5709.fm Page 3 Wednesday, December 20, 2000 10:56 AM Also, the phone company can make changes to its lines, equipment, operations, or procedures that could affect the operation of this telephone. The telephone company notifies you of these changes in advance, so you can take the necessary steps to prevent interruption of your telephone service. LIGHTNING Your telephone has built-in protection circuits to reduce the risk of damage from surges in telephone line and power line current.
43-5709.fm Page 4 Wednesday, December 20, 2000 10:56 AM 15. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 19. Do not use the telephone to report a gas leak while in the vicinity of the leak. SAVE THESE INSTRUCTIONS 16. To reduce the risk of electric shock, do not disassemble the telephone.
43-5709.fm Page 5 Wednesday, December 20, 2000 10:56 AM ˆ Contents Features .................................................................................................................................. 7 A Quick Look at Your Phone ................................................................................................ 8 Installation .............................................................................................................................. 9 Planning Your System .............
43-5709.fm Page 6 Wednesday, December 20, 2000 10:56 AM Using Mute ......................................................................................................................... Using the Intercom ............................................................................................................. Using Automatic Answer ............................................................................................... Paging All Stations ......................................................
43-5709.fm Page 7 Wednesday, December 20, 2000 10:56 AM ˆ Features Your Sprint 4-Line Phone System combines advanced telephone technology with a complete four-line telephone system. You can connect up to twelve stations, with each serving as an extension on which you can make and receive outside and internal calls. • 3/32-inch (2.
43-5709.fm Page 8 Wednesday, December 20, 2000 10:56 AM ˆ A Quick Look at Your Phone Use these buttons to select options that appear on the screen by pressing the button below the desired option AUTO ATTENDANT Indicator — lights when the phone is used as a sub-station to the SP708 phone system and Auto Attendant is on at the SP708 station. DO NOT DISTURB — press to stop incoming calls and pages. Press again to resume. SCRATCH PAD — press once while the phone is on or off the hook.
43-5709.fm Page 9 Wednesday, December 20, 2000 10:56 AM ˆ Installation Installing your phone is easy, but it is important that you follow the instructions in this manual in sequence for the telephone to work properly. wall plate jack). The USOC number of the single-line jack to be installed is RJ11C (or RJ11W for a wall plate). Before actually starting the connections, follow these steps to plan your system.
43-5709.fm Page 10 Wednesday, December 20, 2000 10:56 AM Square Configuration Station ID When all lines are all common, the configuration is called square. Since all lines are common, calls on any line can be transferred to any station. Non-Square Configuration/ Private Line Support When all lines are not common, the configuration is called non-square. Depending on which line is connected to which station, you can transfer calls on some lines to some stations.
43-5709.fm Page 11 Wednesday, December 20, 2000 10:56 AM plug the other end of the cord into a twoline phone jack or a coupler that is connected to two single-line phone jacks. inches apart. Thread two screws into the wall, letting the heads extend about 1/8 inch. 1. Follow Steps 1–5 of “On a Desk.” 4. Plug the other long cord into LINE 3&4 on the bottom of the telephone.
43-5709.fm Page 12 Wednesday, December 20, 2000 10:56 AM Cautions: The supplied adapter meets these specifications. Using an adapter that does not meet these specifications could damage the system or the adapter. • Use only fresh batteries of the required size and recommended type. • Before replacing the batteries, disconnect all telephone lines from your system. • Do not use rechargeable batteries. 1. Turn the base over, press the tab on the battery compartment cover, then lift off the cover. 2.
43-5709.fm Page 13 Wednesday, December 20, 2000 10:56 AM The data port is always active, regardless of the PC/FAX/PHONE setting. Placing the switch in the PC/FAX position silences the ring and turns off the Line 2 status indicator. 3. Set PC/FAX/PHONE on all the stations connected to Line 2 to PC/FAX (including the Auto Attendant station, if applicable). Then, when a call comes in on Line 2, only the fax or modem answers.
43-5709.fm Page 14 Wednesday, December 20, 2000 10:56 AM 4. Repeatedly select &+$1*( until the desired extension number (11–22) appears. VERIFYING SYSTEM CONFIGURATION To verify that all stations are communicating, hold down PAGE ALL until 3$*,1* and the station numbers for all connected stations appear. Be sure all the stations connected to Line 1 appear. If any station does not appear, make sure the lines to and from that station are connected and inserted in the correct line jacks.
43-5709.fm Page 15 Wednesday, December 20, 2000 10:56 AM When set to OFF, the phone does not ring when a call is received on any line. Setting Always Ring Your system is designed so your phone does not ring when there is an incoming call on one line if you are already talking on another line, or when you have Auto Attendant turned on. However, you can set your station to Always Ring (even in these circumstances).
43-5709.fm Page 16 Wednesday, December 20, 2000 10:56 AM Press HEADSET to answer or end a call. While the headset conversation is in progress, the HEADSET indicator lights red. Switching Between the Headset and Speakerphone To switch from the speakerphone to the headset, press HEADSET. To switch from the headset to the speakerphone, press SPEAKER. MAKING CALLS To make a call, lift the handset. Press a line that is not in use, then dial the number.
43-5709.fm Page 17 Wednesday, December 20, 2000 10:56 AM Notes: TRANSFERRING CALLS • To conference two calls, your station must have made or received both calls. You cannot conference with a call made or received by another station. Note: The most recent caller ID record your station received is transferred with the call. • The line indicators must both be green to establish a conference call.
43-5709.fm Page 18 Wednesday, December 20, 2000 10:56 AM tion is on another intercom call. Check the display for the station number. You cannot transfer the call. USING AUTO REDIAL Auto Redial automatically redials a busy or unanswered number 10 times every 10 seconds. If the line is still busy after 10 attempts, Auto Redial turns off. 1. When you get a busy signal or no answer, hang up and immediately press REDIAL twice. 63($.(5 flashes slowly. 2.
43-5709.fm Page 19 Wednesday, December 20, 2000 10:56 AM an intercom call, the station beeps and the intercom is instantly connected. If Automatic Answer is not turned on, the called station rings with a double ring. Note: Line 1 must be common to all the stations for the intercom, or paging, to operate correctly. 1. Lift the handset or press HEADSET, then press INTERCOM. Or, to use the speakerphone, press INTERCOM (you do not need to press SPEAKER). INTERCOM lights and (;71#"" appears. 2.
43-5709.fm Page 20 Wednesday, December 20, 2000 10:56 AM Monitoring Other Rooms Setting Private Lines You can activate another station’s speakerphone to listen to activities in the room where the station is located. You must connect Lines 1 and 2 to all the stations in the system for the intercom and paging features to work.
43-5709.fm Page 21 Wednesday, December 20, 2000 10:56 AM The system’s line status indicators still show the status of the line with a standard telephone connected. cally released. If the person at the standard telephone hangs up but you want to continue the call, press CONFERENCE to restore Call Privacy. A standard telephone can join a call in the system at any time.
43-5709.fm Page 22 Wednesday, December 20, 2000 10:56 AM store a pause after the access code to allow the outside line time to connect. DIALING A STORED NUMBER PAUSE. To enter a 2-second pause, press HOLD/ 3 appears. You can add more pause entries for a longer pause. To dial a number stored in memory, lift the handset and select the desired memory location. Editing Stored Numbers For an upper memory location (01–10), simply press a memory button. 1.
43-5709.fm Page 23 Wednesday, December 20, 2000 10:56 AM ˆ Caller ID Operation If you subscribe to Caller ID service from your phone company, the phone company sends information about the call, including the time and date, between the first and second rings of every call you receive. The system displays this information when it receives a call, and you can store up to 140 call records for later review.
43-5709.fm Page 24 Wednesday, December 20, 2000 10:56 AM 3. Select (17(5. The first menu item &:&,' (Call Waiting Caller ID) appears. (5525# — There was an error during the 4. Select &+$1*( to toggle between 21 and 2)). transmission of Caller ID information. Occasional errors are normal. If (5525 appears frequently, contact your local telephone company or RadioShack store. 5. Select 1(;7. 6$9( appears. ' — The call is long-distance. You will be 6.
43-5709.fm Page 25 Wednesday, December 20, 2000 10:56 AM Note: If a Caller ID record does not contain a phone number (if it was blocked by the caller, for example), you cannot dial from that record. STORING A CALLER ID RECORD IN MEMORY 1. Recall the Caller ID record you want to store. 2. Hold down the desired memory location button until you hear a beep and 6$9(#72 /2&#QQ appears. 3. Select <(6. The number of the caller ID record appears. Select 1(;7 to accept the number.
43-5709.fm Page 26 Wednesday, December 20, 2000 10:56 AM ˆ Troubleshooting Problem Solution Cannot program the existing ID after disconnecting and reconnecting the phone. Perform a system update at another station (see “Troubleshooting” on Page 26). Cannot access the program mode. Station is off the hook or on hold. Hang up or turn hold off. Does not receive 3$*(#$//. DND is on. Turn it off. Cannot join in a conference call. Release Call Privacy (see “Making a Conference Call” on Page 16).
43-5709.fm Page 27 Wednesday, December 20, 2000 10:56 AM If you make a mistake, select %$&. to enter the correct time. PERFORMING A SYSTEM UPDATE The system update renews the status of all the stations in the system. The system automatically updates itself when you disconnected Line 1, reconnected it or when AC power has failed and then been restored. You must manually update the system when you remove a station from the system or change an extension ID.
43-5709.fm Page 28 Wednesday, December 20, 2000 10:56 AM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.
