Service manual

PROBLEM POSSIBLE CAUSE(S)

CTION / SOLUTION(S) SECTION

"Mouse not found" message when Mouse not connected to correct COM port. Check mouse connection on "Com 1" port

booting up computer.

Mouse cable not fully connected Check mouse connection to Com 1 port

Mouse driver software not installed, corrupted Install mouse driver software, in "white box"

Mouse and keyboard lockup Computer/ Windows error

Attempt Ctrl+Alt+De

to close program;

shut down and reboot computer if still locked up

No monitor image/blank screen Poor connection of monitor cable/video card Check cable connections

Open lower box panel; check connections-Use Caution!

Computer not booting up properly Hard drive issue, replace hard-drive or entire PC box.

Incorrect monitor resolution/color display setting See procedure for resetting color and resolution (Win98)

Defective monitor Swap to different computer to verify, replace if defective

Very dim or darkened monitor image Monitor setting for brightness or contrast too low Adjust brightness with buttons on monitor

Poor or damaged monitor cable connection Check and reconnect monitor cable, replace monitor if

damaged cable connector

Monitor damaged or defective; power-surge or Swap with different monitor/computer to verify; replace

lightning strike possible causes

Blue screen Fatal Windows error? Contact FTCO or computer service technician

"Check Setup Values" warning bo

Setup file corrupted or deleted, Check Recycle Bin, Restore Setup file

when clicking Cut Pattern Setup #'s show as 0's Replace Setup file with saved backup, (see Mei Utilities disc)

DC- Fonts or designs cut with partial Missing or overlapped entities in drawing Zoom in to inspect all intersections

reverse-bevels Design includes arc-arc intersection(s) Draw in CAD instead of DC

Portion of drawing outside Borders lines Move entities entirely within cutting area

DC-Setup, "Smallest Entity" value set too large; Set Smallest Entity to .005

>.05

Centering mode will not open when Multi-Opening Center Pattern de-selected Select Multi-Opening Center Pettern in Setup by clicking on

button clicked on in Setup/ Operations/ Dialog Options on options box

Incorrect default dimensions, Improper Windows setting(s); Return Regional Settings to English (United States)

Decimal points shown as commas, Regional Settings in Control Panel, Languages in Control Panel; Regional Settings,

Software won't accept size changes Restore all Setup values from backup disc or hard copy