Service manual
PROBLEM POSSIBLE CAUSE(S)
A
CTION / SOLUTION(S) SECTION
Loud squeaking noise during X motion X-axis belt(s) rubbing inside or reversing unit bloc
k
Spray WD-40 on belt teeth to reduce squeaking
and/or pulley teeth
Y axis border too large or small Y-axis sensor misalignment, often caused Re-position Y-axis home sensor parallel with magnet,
by mat jamming behind gantry. fine -tune Home setting in Advanced settings; also check
limit switch clearance according to spec. (1/8")
Defective home sensor-switch Send replacement Y-axis Home sensor-switch RE-8
X-axis border too large or small X Home setting too large or small Cut accurate test mat and change X-Home setting;
Advanced Settings
X-axis magnet-sensor misaligned or loose Check/ tighten sensor and magnet for alignment, gap;
recalibrate in advanced settings with test mat.
Head cart bearings very loose Check bearing cart set screws (4), recalibrate. RM-2
Head mounting bolts loose. Tighten head mounting bolts, recalibrate RH-1
Defective home sensor/switch; error message Replace X or Y Axis Home sensor switch RE-8
Y-gantry beam loosened and misaligned due to Check squareness with test cut and visual alignment of spacer RM-9
impact, or shipping damage, etc. blocks
Blade magazine loosening or falling Magazine holding thumbscrew not fully tightened.
Drip small amount of lube onto thumbscrew threads
to
out of head during cutting ease tightening.
Replace with new type, larger diameter thumbscrew knob
Blade magazine tip damaged or chipped Send replacement magazine
Ragged, wavy, "rough" cuts Mat blade dull or damaged Replace mat blade
Slip sheet overly worn, or contains debris Turn over, clean, or replace slip sheet
Head rotation error, improper turn during cut Check "homing" before and after cutting
Tape or other residue on mat forces head to turn Check/ clean mat surface for tape or ATG residue
Opening fallout or debris interference during cut Use Remount spray and/or tape mat edges down
Check behind slip sheet for debris
Mat borders "grabbing" during cut Mat not held flat against board Use Remount spray and/or tape mat edges down
Excessive spray/ ATG buildup on glide pad Clean glide pad with solvent M-1
8-ply cutting problems:










