Specifications

Chapter 6 Diagnostics and Troubleshooting Installation and Operation Manual
6-22 Troubleshooting ASMi-54 Ver. 1.0
6.4 Troubleshooting
Use the chart shown in Table 6-16 to identify and remedy problems in unit
operation.
Table 6-16. Troubleshooting Chart
Fault Probable Cause Remedial Action
Power led off No power supplied to unit • Check power source.
• Check power cable connected and
correctly wired.
Ethernet Link Led off • No Ethernet Link detected
• Ethernet port in switch and
ASMi-54 are not in the same
rate or duplex mode
• Check cable connected and
correctly wired.
• Check switch and ASMi-54 Ethernet
port configuration (negotiation,
rate, duplex mode).
• Use Event Log File to check events.
No traffic flow between two
units
Configuration or logical layer
problems
• Use System Interface Status screen
for assistance. All active ports that
show Activation–Up, should show
Operation–Up.
• Use Event Log File to check events.
• Check ASMi-54 configuration and, if
necessary, other ASMi-54
parameters.
Partial Traffic Flow Timing configuration is not
properly set
• Check timing settings.