Specifications

Installation and Operation Manual Chapter 6 Troubleshooting and Diagnostics
RICi-622GE Ver. 1.0 Troubleshooting 6-21
Code Message
Default
Severity
Interpretation
103 RX TRAIL FAILURE Major Failure indication associated with a VCG, generated when a
fault condition is detected on the path serving the VCG. The
reception of this indication triggers the fault propagation
process.
This failure indication is necessary only when LCAS is not
used
108 LOGIN <user> <access type> – The specified user logged in using the specified access type.
The access types are: SERIAL, TELNET, WEB.
128 LOGIN FAILED <user> <access type> – The specified user was unsuccessful at logging in using the
specified access type. The access types are: SERIAL, TELNET,
WEB.
6.3 Troubleshooting
Consult this simple troubleshooting chart to localize a problem in RICi-622GE.
To correct the reported problem, perform the suggested remedial actions. If the
problem cannot be fixed by carrying out the suggested actions, contact RAD
technical support.
Table 6-8. Troubleshooting Chart
Fault/Problem Probable Cause Remedial Action
RICi-622GE unit
is “dead” (PWR
LED is off)
No power Check that both ends of the power cable are properly connected.
SDH/SONET
ON LINE LED is
off
SDH/SONET Rx
path failure
1. Check SDH/SONET statistics.
2. For SDH/SONET, upon AIS, check remote unit status.
3. Check fiber or cable and Rx levels and remote unit Tx level.
SDH/SONET
ON LINE LED
blinks
SDH/SONET Tx
path failure
1. Check SDH/SONET to verify RDI received.
2. Check Tx optical power to see if in range. If out of range, send for
repair.
3. Check fiber.
Ethernet LINK
LED is off
Ethernet cable
problem
1. Check Ethernet cable to see if cross or straight cable is needed.
2. Check/replace Ethernet cable.
3. Check range to be within limits.
4. Check RICi-622GE port by connecting to a different port switch at
the remote end.
5. Send device for repair.