User manual

software.
In addition, this convenient HP Care Pack packaged service makes software updates available to
you at substantial savings.
Choose Support Plus 24 when you need to:
Improve uptime with responsive hardware and software services available anytime
Cost-effectively obtain expert 24x7 multivendor hardware and software support
Enjoy consistent service coverage across geographically dispersed sites
Update HP and selected third-party software at a predictable cost
Take advantage of subscription savings on software updates
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EN.pdf
eSupport HP eSupport is a portfolio of technology-based services that assist you with managing your
business environment - from the desktop to the data center.
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need
to manage the daily operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the
support portal, visit: http://www.hp.com/support
Customer Technical
Training
HP Education Services
In today's cost-conscious business environment, IT professionals, developers, consultants and
users face an interesting challenge: how to keep up with the latest technologies and expand
important skills while delivering profitable results on current projects. To help address this
challenge, HP offers innovative training solutions that help keep you up-to-date on virtualization,
server, storage, Insight Control, Citrix, Microsoft® and open source/Linux-related topics-while
spending less time away from business-critical activities.
HP Services Awards HP Technology Services continues to be recognized for service and support excellence by
customers, partners, industry organizations and publications around the world. Recent honors and
award reflect our services team's dedications, technical expertise, professionalism and
uncompromising commitment to customer satisfaction.
Additional Services
Information
To learn more on HP ProLiant servers, HP BladeSystem servers and HP storage products, please
contact your HP sales representative or HP Authorized Channel Partner. Or visit:
www.hp.com/services/proliant or www.hp.com/services/bladesystem or
www.hp.com/services/storage
QuickSpecs
HP Rack-mount Kits
Service and Support, HP Care Pack, and Warranty Information
DA - 10854 Worldwide QuickSpecs — Version 65 — 10.5.2012 Page 8