User manual

Recommended HP Care Pack Services for optimal satisfaction with your HP product.
Recommended
Support
3-Year HP Support Plus 24
For a higher return on your storage investment, HP Support Plus 24 provides integrated hardware
and software support services designed specifically for your technology. Available 24x7, this 3-
year combined reactive support option delivers onsite hardware support and over-the-phone
software support around-the-clock. Leverage the full strength of HP Technology Services -
customers can trust the services professionals at HP to work collaboratively with them, putting our
strategic and technical know-how to work across their entire infrastructure.
Improve uptime with responsive hardware and software services
Enjoy consistent service coverage across geographically dispersed sites
Update HP software at a predictable cost
Increase customer satisfaction-with no interoperability gaps
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6638EEE
Recommended
Deployment
HP Install Storage Autoloader/Tape Drive Array Service
For smooth start up and better business outcomes, HP Install Storage Autoloader/Tape Drive
Array Service- this service provides initial hardware installation into your server technology
environment (system configuration is not included). Leverage the full strength of HP Technology
Services - customers can trust the services professionals at HP to work collaboratively with them,
putting our strategic and technical know-how to work across their entire infrastructure.
Allows your IT resources to stay focused on their core tasks and priorities
Reduces implementation time, impact and risk to your storage environment
http://h71028.www7.hp.com/ERC/downloads/5981-9356EN.pdf
Related Services HP Backup and Recovery Solution Service
Rapid recovery from system downtime can hinge on the efficiency of your backup and recovery
management environment - and on how well that environment is integrated with your storage
infrastructure. But integration processes can be time-consuming and complex, and your IT
resources are already stretched thin. Where can you find the expert help you need?
For fast, effective integration of your backup solution into an existing or new storage infrastructure,
turn to the storage experts at HP Services. Our Backup and Recovery Solution Service (BRSS)
provides end-to-end management of your backup integration process. The BRSS team works with
you to analyze your business and IT environment; develop a comprehensive integration plan and
timetable; design an architecture that suits your critical requirements; install backup software;
implement your solution; and validate your configuration.
By engaging HP to implement HP Data Protector, customers' IT staff can stay focused on
their core tasks and priorities, resulting in less impact to your business
Professional backup and recovery planning that aligns with customer's business needs and
implementation that reduces project execution time and risk to the storage environment
HP's expertise with backup and recovery helps ensure issues are avoided
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-5442EN.pdf
Optional HP Care Pack Services that will enhance your HP product experience.
5-Year HP Support Plus 24
As an alternative to our recommended support level, for customers who need to improve uptime
with responsive 24x7 product support:
HP Support Plus 24 helps you increase performance and availability with comprehensive,
consistent hardware and software services. Working with your IT team, HP Services engineers
deliver onsite hardware support and over-the-phone software support around-the-clock 365 days
per year. Service coverage encompasses HP products and selected multivendor hardware and
QuickSpecs
HP Rack-mount Kits
Service and Support, HP Care Pack, and Warranty Information
DA - 10854 Worldwide QuickSpecs — Version 65 — 10.5.2012 Page 7