User manual

Warranty 3-0-0 (Three year parts)
HP Care Pack Services: Packaged server and storage services for increased uptime, productivity and ROI
When you buy HP server and storage products and solutions, it's also a good time to think about what levels of support you
may need. Our portfolio of service options reduce deployment and management worries while helping you get the most out
of your server and storage investments. We take a holistic approach to your environment, bridging servers, blades, storage,
software and network infrastructures with our packaged HP Care Pack Services for servers and storage.
Protect your business beyond warranty
When it comes to robustness and reliability, standard computing equipment warranties have matured along with technology.
Good news that can also create problems stemming from depending on standard warranties designed to only protect
against product defects and some downtime causes. Using a standard approach to warranty uplifts, such as HP Care Pack
Services, helps reduce downtime risks and provides operational consistency for mission-critical and standard business
computing.
HP Care Pack Services: Upgrading or extending standard server and storage warranties cost effectively
HP Care Pack Services offer a standard reactive hardware and software support services suite sold separately, or
combined with our Support Plus and Support Plus 24 services. The portfolio also provides a combination of integrated
proactive and reactive services, such as Proactive 24 Service and Critical Service. In addition with HP Proactive Select, you
can acquire the specific proactive constancy and technical services. HP Proactive Select menu offers a broad set of service
options that you can mix and match depending on your specific requirements. Proactive service options include offers for
server, storage, network, SAN device, software, environment and education services.
HP server and storage lifecycle support services offer a full spectrum of customer care-from technology support to complex
migrations to complete managed services. HP Factory Express provides customization, integration and deployment services
for turnkey solutions. HP Education Services offer flexible, comprehensive training on to help your IT staff get the most out
of your server and storage investments. HP Financial solutions extend innovative financing and cost-effective asset
management programs-from purchase to equipment retirement.
Learn more: www.hp.com/services/servers and www.hp.com/services/storage
NOTE: Care Pack Services availability may vary by product and country.
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at:
http://www.hp.com/go/lookuptool
QuickSpecs
HP Rack-mount Kits
Service and Support, HP Care Pack, and Warranty Information
DA - 10854 Worldwide QuickSpecs — Version 65 — 10.5.2012 Page 6