Installation Guide

21
My controller is offline.
Check your valves.
Attempt to run a zone from the app. Does the corresponding zone
light activate on your controller? If so, the device is online and
valve troubleshooting may be needed. Please proceed to Valves
Section on page 23.
Check your Wi-Fi network.
Check your local network. Are other connected devices working
properly? Reset your router. Make sure your router has the most
recent firmware update.
Restart the controller.
Power cycle the controller. Simply unplug the device and plug it
back in. Keep an eye on the Rachio light; what light (1-4) does
it light up to? If stuck at light 2, perform a Wi-Fi reset on the
controller.