Warranty

Velvet Corkscrews, Velvet Pocket Corkscrews, and Faucet Corkscrews are covered by a
Lifetime Warranty.
Rabbit Corkscrews (non-electronic) are covered by a 10-Year Warranty.
Houdini Corkscrews (non-electronic), Rabbit Barware, and Zippity 2-Steps are covered by a 5-
Year Warranty.
All Electric Rabbit and Houdini Corkscrews are covered for 1 year from purchase.
Returns Under Warranty
Metrokane guarantees everything we make.
Returns Under Warranty: If your Metrokane product breaks with normal use under warranty,
you may return it WITHOUT THE CASE for repair or replacement. The majority of Rabbit and
Houdini Corkscrews returned to Metrokane are in good working order; we would encourage
saving your time and postage by thoroughly reading the Frequently Asked Questions section
before shipping your product.
When shipping, please include a copy of your proof of purchase.
Please note that the Metrokane Consumer Service Division is set up primarily to service broken
products under warranty for individual consumers. If you are inquiring about service on behalf of
a business that distributes Metrokane products, please contact your sales representative for
vendor specific information.
Ship via a traceable method to:
Taylor Precision Products
2220 Entrada Del Sol
Suite A
Las Cruces, NM 88001
For returns outside of the Contiguous U.S. please contact consumer service for shipping
charges that apply.
Refund/Return policy: Metrokane will accept returns within 30 days of the original purchase if
the Metrokane Product was purchased directly from Metrokane.com. All bundled items must be
returned with all components for a refund. If the Metrokane product was purchased from a
retailer or other reseller of Metrokane Products, then you must return the Metrokane Product to
such retailer/reseller, in which case your return will be covered by the return/refund policy of
that retailer/reseller. If the item was purchased directly from Metrokane.com and you would like
to proceed with a refund, please contact Consumer Service by phone Toll Free 1-888-748-8814
with your original order number and payment information. Accordingly, please have this
information readily available. Metrokane will verify that your return is being made during the