User's Manual

RV-QUADCOMM USER’S MANUAL V1.0.00 Tech Support: 1-888-317-8766
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6. Troubleshooting
Before contacting your service center, please make sure you refer to the following guide. If the RV-
QUADCOMM does not work normally after completing the following troubleshooting tips, please contact
your local dealer or service center.
6.1. LED Alarm
Problem Check Point Solution
POR LED is red Power supply out of range
- Confirm AC 85-264V common use power and power cable.
TD LED is red Tamper detected
- Check the status of the RF Card equipment.
BTF LED is red
Built-in test failure
- Check which alarm occurred by the WEB GUI Alarm Status.
- UL Out-of-band emissions, DL Spurious emissions, DL
Interferer power exceeded, DL Low isolation, Over
temperature.
RMF LED is red Replaceable module failure
- select RF Card’s alarm LED is red
- reset RF Card’s power
- RF Card’s alarm LED is still red, Contact Technical Support
OSC LED is red Oscillation detected
- Check Donor/Server ant. Isolation. Reduce gain and/or
increase antenna isolation.
Critical
SD LED is red Shutdown
- Check the S/D reason using WEB GUI.
- If the DL and UL Path controls are Off, turn it back On.
- If Overpower S/D occurred reduce manual gain value or
AGC level.
Minor
DCF LED is orange
Donor Circuit failure
- DL Donor Power too high
- After checking the DL input Power, adjust the location of the
antenna or install the external Atten antenna to be the
permitted range if it is over the permitted level.
DCF LED is orange Donor Circuit failure
- DL Donor Power too high
- After checking the DL input Power, adjust the location of the
antenna or install the external Atten antenna to be the
permitted range if it is over the permitted level