Owner`s manual

31
SYMPTOM CAUSE SOLUTION
3. Uneven fl ame distribution
(Lower at one end of the
burner)
A. Clogged or blocked portholes A. Burner ports can be cleared of
foreign objects by running a wire
through them.
B. Insuffi cient gas pressure and/or
supply
B. Consult installer or plumber
(see solution 2B).
C. Glass or sand may be packed
down too tightly
C. Loosen glass around burner pipe
by running a kitchen knife along
both sides of the pipe. Even out
glass in burner pan.
D. Auxiliary shutoff valve partially
closed
D. Open valve fully. Usually you will
fi nd this along the wall 3' from the
fi replace.
4. Flame at air mixer
(For propane units)
A. Clogged or blocked burner
ports
A. Burner ports can be cleared of
foreign objects by running a wire
through them.
B. Insuffi cient gas pressure and/or
supply
B. Consult installer or plumber
(see solution 2b).
C. Glass or sand may be packed
down too tightly
C. Loosen glass around the burner
by running a kitchen knife along
both sides of the pipe. Be sure
glass is used with an air mixer.
D. Excessive gas pressure D. Contact your gas supplier.
TROUBLESHOOTING YOUR GLASS BURNER (Cont.)