Owner`s manual

30
TROUBLESHOOTING YOUR GLASS BURNER
SYMPTOM CAUSE SOLUTION
1. Smoking and/or sooting A. Poor draft or downdraft A. Check for chimney blockage.
Be sure chimney is at least
3
' taller than anything within
10
' of it in all directions. If not,
consult a chimney sweep.
Chimney cap or fan may help.
Under severe conditions, you
may need to open a window
near the fi replace about 1" to
2" when burning the glass.
B.
Improper burner for gas used B. Use only a natural-gas set
with natural gas or use only a
propane-gas set with propane
gas.
C.
Damper closed C. Open damper fully when
operating glass burner.
D. Burner is positioned too close to
the front of the fi rebox
D. Move set so that the back of
the grate touches the center
of the fi rebox.
E.
Improper glass placement or
amount
E. See PLACEMENT OF GLASS
section.
F.
Flue is less than 8" in diameter F. Remove the burner and
glass. Inadequate fireplace
ventilation.
G.
Air mixer on propane set is
closed
G. Open air mixer completely.
2.
Low fl ame A. Incorrect glass, vermiculite, or
sand for type of gas used
A. Consult your dealer for proper
set.
B.
Insuffi cient gas supply B. Other gas appliances may
be competing for gas supply.
Consult installer or plumber.
Orifice size is based upon
7" w.c. pressure for natural
gas and 11" w.c. pressure for
propane gas. Plumbing must
supply adequate pressure.
C.
Blockage or kink in connector
kit, plumbing, or burner orifi ce
C. Clean out blockage. If connector
kit is kinked, replace it.
D.
Valve not fully open D. Open valve fully.
(
IMMEDIATELY
STOP USING. Call
your gas supplier
or another qualifi ed
professional installer
or service agency.)