Owner`s manual

11
REV 0 - 1012011423
L-A2-298
SYMPTOM CAUSE SOLUTION
3. Uneven fl ame distribution
(Lower at one end of the
burner)
A. Clogged or blocked
portholes
A. Portholes can be cleared of
foreign object by running a
wire through them.
B. Insuffi cient gas pressure
and/or supply
B. Consult installer or plumber
(see solution 2b).
C. Granules may be packed
down too tightly or not
evenly
C. Loosen granules around
burner pipe by running a
kitchen knife along both
sides of pipe. Even out
granules in burner pan.
D. Auxiliary shut-off valve
partially closed
D. Open valve fully. Usually,
you will fi nd this along the
wall 3’ from the fi replace.
E. Valve not fully open E. Open valve fully.
4. Flame backing out of air
mixer (propane)
A. Clogged or blocked
portholes
A. Portholes can be cleared of
foreign object by running a
wire through them.
B. Insuffi cient gas pressure
and/or supply
B. Consult installer or plumber
(see solution 2b).
C. Granules may be packed
down too tightly
C. Loosen granules around
the burner by running a
kitchen knife along both
sides of the pipe. Be sure
lava granules are used.
D. Excessive gas pressure D. Contact the gas supplier.
TROUBLESHOOTING THE GAS LOG SET (cont.)