Owner`s manual

10
REV 0 - 1012011423
L-A2-298
SYMPTOM CAUSE SOLUTION
1. Excessive smoking
and sooting
Note: Like burning natural
fi rewood, the Real-
Fyre
®
gas log set
is designed to
burn with a yellow
smoky fl ame. Some
sooting is common
and desirable.
A. Poor draft or down draft A. Check for chimney blockage.
Be sure chimney is at least
3' taller than anything within
10’ of it in all directions. If
not, consult a chimney sweep.
Chimney cap or fan may help.
Under severe conditions, you
may need to open a window
near the fi replace about 1" to
2" when burning the log set.
B. Improper set for gas used B. Use only a natural gas set
with natural gas. Use only a
propane gas set with propane
gas.
C. Damper closed C. Open damper fully when
operating gas log set.
D. Set is positioned too close
to the front of the fi rebox
D. Move set so that the back of
the grate touches the back wall
of the fi rebox.
E. Improper log placement E. Be sure the bottom logs are
spaced at least 3" apart. Top
logs should be placed to
minimize fl ame impingement.
F. Air mixer on propane set is
closed
F. Open air mixer completely.
2. Low fl ame A. Incorrect log set size for
burner system
A. Consult the dealer for proper
set.
B. Insuffi cient gas supply B. Other gas appliances may
be competing for gas supply.
Consult installer or plumber.
Orifi ce size is based upon 7"
w.c. pressure for natural gas
and 11" w.c. pressure propane
gas. Plumbing must supply
adequate pressure.
C. Blockage or kink in
connector kit, plumbing or
burner orifi ce
C. Clean out blockage. If
connector kit is kinked, replace
it.
D. Valve not fully open D. Open valve fully.
TROUBLESHOOTING THE GAS LOG SET