Owner`s manual

15
SYMPTOM CAUSE SOLUTION
3. Uneven fl ame distribution
(Lower at one end of the
burner)
A. Clogged or blocked portholes A. Portholes can be cleared of
foreign object by running a wire
through them.
B. Insuffi cient gas pressure and/or
supply
B. Consult installer or plumber.
(See solution 2b.)
C. Granules may be packed down
too tightly
C. Loosen granules around burner
pipe by running a kitchen knife
along both sides of pipe. Even
out granules in burner pan.
D. Auxiliary shutoff valve partially
closed
D. Open valve fully. Usually, you will
fi nd this along the wall 3' from the
fi replace.
4. Flame at air mixer
(For propane units)
A. Clogged or blocked portholes A. Portholes can be cleared of
foreign object by running a wire
through them.
B. Insuffi cient gas pressure and/or
supply
B. Consult installer or plumber.
(See solution 2b.)
C. Granules may be packed down
too tightly
C. Loosen granules around the
burner by running a kitchen knife
along both sides of the pipe. Be
sure vermiculite (not sand) is
used with an air mixer.
D. Excessive gas pressure D. Contact your gas supplier.
TROUBLESHOOTING YOUR GAS LOG SET (Cont.)