Owner`s manual

14
TROUBLESHOOTING YOUR GAS LOG SET
SYMPTOM CAUSE SOLUTION
1. Excessive smoking and
sooting
A. Poor draft or downdraft A. Check for chimney blockage.
Be sure chimney is at least
3
' taller than anything within
10
' of it in all directions. If not,
consult a chimney sweep.
Chimney cap or fan may help.
Under severe conditions, you
may need to open a window
near the fi replace about 1" to
2" when burning the log set.
B.
Improper burner for gas used B. Use only a natural-gas set
with natural gas. Use only a
propane-gas set with propane
gas.
C.
Damper closed C. Open the damper fully when
operating the gas log set.
D. Improper log placement D. Be sure the bottom logs are
spaced at least 3" apart. Top
logs should be placed to
minimize fl ame impingement.
E.
Flue is less than 8" in diameter E. Remove the burner and log
set because of inadequate
fi replace ventilation.
F.
Air mixer on propane set is
closed
F. Open the air mixer
completely.
2.
Low fl ame A. Incorrect log set for type of gas
used
A. Consult your dealer for proper
set.
B.
Insuffi cient gas supply B. Other gas appliances may
be competing for gas supply.
Consult installer or plumber.
Orifice size is based upon
7" w.c. pressure for natural
gas and 11" w.c. pressure for
propane gas. Plumbing must
supply adequate pressure.
C.
Blockage or kink in connector
kit, plumbing, or burner orifi ce
C. Clean out blockage. If connector
kit is kinked, replace it.
D.
Valve not fully open D. Open valve fully.