Owner`s manual

9
L-A2-041
REV 7 - 1302121321
SYMPTOM CAUSE SOLUTION
1.
Excessive smoking and
sooting
Note: Like burning natural
firewood, the Real-
Fyre
®
gas log set
is designed to burn
with a yellow, smoky
flame. Some sooting
is common and
desirable.
A. Poor draft or downdraft A. Check for chimney blockage. Be
sure chimney is at least 3' taller
than anything within 10' of it in
all directions. If not, consult a
chimney sweep. Chimney cap
or fan may help. Under severe
conditions, you may need to open
a window near the fi replace about
1" to 2" when burning the log
set.
B. Improper set for gas used B. Use only a natural-gas set with
natural gas. Use only a propane-
gas set with propane gas.
C. Damper closed C. Open damper fully when operating
the gas log set.
D. Set is positioned too close to
the front of the fi rebox
D. Move set so that the back of the
grate touches the back wall of the
fi rebox.
E. Improper log placement E. Be sure the bottom logs are
spaced at least 3" apart. Top logs
should be placed to minimize
fl ame impingement.
F. Minimum ventilation not met F. Remove the log set. Inadequate
fi replace ventilation.
G. Air mixer on propane set is
closed
G. Open air mixer completely
MAINTENANCE
Once installed and operating properly, the Real-Fyre
®
gas log set requires very little maintenance. You should
inspect the log set and control annually for the following:
1. Excessive Sooting - Some sooting of the log set
is normal and adds to the appearance of burned
wood. If sooting accumulates, you may brush
the soot off with a stiff brush. Do not use water
or soot cleaners to clean off the soot.
2. Settling of glowing embers and granules -
Moisture may cause the granules and glowing
embers in the burner pan to settle and affect
the burn. Using a screwdriver or fl at-blade knife,
you can carefully stir the granules and embers,
loosening the materials.
3. Debris around the control - Inspect the control
and pilot to be sure it is free of any dirt or debris.
4. Insects and burner blockage - Check the
burner ports and the air mixer, if present, to
make sure they are free from debris. Blocked
burner ports and orifi ces may result in poor fl ame
distribution or fl ame at air mixer (if equipped).
Reference SOLUTION, to symptoms 2-4, of
TROUBLESHOOTING.
SERVICE
While some minor service conditions may be handled
by the owner of the log set, it is recommended that a
qualifi ed professional service technician be called to
service the gas log set and control should service be
required. The TROUBLESHOOTING section of these
instructions serves as a guide for ensuring optimum
performance of the gas log set.
FLAME DESCRIPTION
Observe the fl ames. The fl ames should be blue at the
base and a combination of blue/yellow at the body
and tips. The fl ames should be 17" to 19" tall from the
fi replace fl oor.
TROUBLESHOOTING THE GAS LOG SET
MAINTENANCE AND SERVICE