User Manual

Chapter 4: Handling Events
80 Series 6.0 Software (0510-1079-B) - User Guide
Red Alarms
The following sections provide detailed information about Red Alarms, responding to alarming events, and the the way
the event should be cleared. Red Alarms are high priority alarms. They are displayed in the Alarm Message Box and the
Event List sequentially as they occur. Red Alarms are displayed first in the Alarm Message Box and Event list.
Door Alarm
When a patient wearing an alarming band transmitter is in an Exit Alarm Zone and the monitored door is
open, an alarm sounds at the Exit Alarm Controller, a message is displayed on the Client computer(s) in the
unit configured to monitor the transmitter, and the location of the Exit Alarm Zone is indicated by a flashing
icon on the map on the Client computer(s). Door Alarms are also displayed on remote notification devices.
To respond to a Door Alarm
1. Always follow your facility’s policies and procedure to ensure patient safety and secure the area.
2. Go to the alarming device and use your card reader access card (if applicable) or enter the
appropriate 4-digit alarm code to reset the alarm at the device. For more information about the
Alarm Code, contact your System Administrator.
3. If the Enforce JCAHO feature is activated, you must select an Event Cause once the alarming
device has been reset. When you reset the alarming device, the Red Alarm changes to a White
Alarm in the Alarm Message Box and Event List. If JCAHO is not activated, the Alarm Message
Box clears once the alarm is cleared at the device.
4. From the Client computer, click anywhere in the Door Alarm Message Box to access the Event
Information window.
5. Select one of the following causes for the Door Alarm:
• Escort problem—there was an issue while the patient was in escort.
• Transfer problem—there was an issue while the patient was in transfer.
• Accidentally too close to open door—the patient was near a door when it was opened.
• Noise —there were noise issues with the device.
• Te st —the system was being tested.
• Other—opens a Clear Reason window, user must enter the cause in this window.
You cannot clear an event until you select the appropriate cause for the event. The event is cleared from
the Event List of every Client computer configured to monitor the unit.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts
the alarm sound.