User Manual

Chapter 4: Handling Events
94 Series 6.0 Software (0510-1079-B) - User Guide
Device Fault
This alarm occurs when a problem has been detected with a device. There are several types of Device Fault
events that can occur in the system, for example: Device Tamper, RF Interference, Communications Failure,
RFT Paging Manager.
Other possible causes for Device Fault alarms are that the device has experienced a loss of power, it has an
invalid address, or the network connection is broken. Quick Response devices also report low battery
conditions. Additionally, if a Serial Receiver has been enrolled in the system, a Device Fault alarm will occur
until a QR transmitter is enrolled.
To respond to a Device Fault Alarm
1. From the Client computer, click anywhere in the Alarm Message Box to access the Event
Information window.
2. The Event Information window provides more information about the Device Fault event. This
information may be helpful when communicating the event to your System Administrator.
3. Contact your System Administrator or call RF Technologies Technical Support Team at (800) 669-
9946 or [phone].
NOTE: When a RFT Paging Manager Device Fault occurs, pages will not be sent or
received. Additionally, any new alarms will be ignored by the paging system until the
Device Fault is resolved.