User's Manual
CHAPTER 2 Installing Transceiver Devices
Page 50 of 64 Quick Response Premiere Wireless Call System Hardware Installation Guide
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Test the System Operation
After all of the components that make up the Quick Response Premiere Wireless Call System are in place, the
system-wide settings are applied, and information specific to at least one transceiver is entered into the database,
test the operation of the entire system.
Step 1—Check Com Port Mapping
1. Eliminate unused com ports from mapping to reduce CPU load.
Step 2—Verify Device Configuration
2. Go to Configuration Device Screen.
3. Verify correct channels are in use by looking at the Gateway settings
(preferred channels: 25, 20, 15, 11).
4. Verify the name of the device complies with the recommended naming conventions. Refer to the section
entitled “Naming Conventions for the Quick Response Premiere” in the applicable Series Software
Administrator Guide.
5. Test the operation of the Supervision function
a. Confirm that all of the supervision settings are defined. Refer to the section entitled “Configure
Units” in the applicable Series Software Administrator Guide.
b. Make a note of the number of minutes selected for Transmitter Supervised Time.
Step 3—Verify Dashboard
1. Verify devices powered correctly
2. Go to Dashboard screen
3. Verify all devices installed are present in Dashboard.
4. Verify all devices are named. If not named go to step 2 and name device.
5. Verify no erroneous devices. If erroneous devices are in the dashboard, go to step 2 and remove them.
6. Verify all firmware revisions are correct.
7. Verify device check-ins occurring at designated intervals.
a. Gateway is 15 seconds
b. Routers are 30 seconds
c. Pull Cords and Universals are 20 minutes
d. Pendants are 8 hours.
Step 4—Check Device Tree Report
1. Go to Device Tree Report.
a. On the top of the screen click Comport to sort first by Comport.
b. Then click on Short Address to sort by Short Address.
2. Check the number of devices per router (should not exceed 12).
3. Check the number of routers, devices per gateway (should not exceed 64).
4. Check the number of hops to gateway (should not exceed 4).