User's Manual
CHAPTER 2 Installing Transceiver Devices
Page 34 of 64 Quick Response Premiere Wireless Call System Hardware Installation Guide
0510-1099-E
Universal and Pendant Transceivers LED Light Indicator
The Universal and Pendant transceivers contain a two-color indicator light. In general, green indicates
good and red indicates bad.
No light—if the LED indicator does not blink within a few seconds of alarming or clearing an alarm,
this may indicate a dead battery; try replacing the battery. If the problem persists, contact Technical
Support.
3 green blinks—alarm, clear, or check-in had been transmitted and a confirmation has been
received from the Gateway.
10 green blinks—device has successfully received new configuration data from the computer.
1 green blink—alarm, clear or check-in has been transmitted but the device has not yet received a
confirmation from the Gateway. Wait up to 15 seconds for the device to try again by itself; do not
re-alarm the device. The Pendant will also blink green once each time the blue button is pressed; as
visual feedback that the button press was recognized.
1 red blink—device cannot find a Router to communicate with; device may be out of range or on
the wrong channel. For the Pendant model #9600-0251, the battery maybe too weak.
2 red blinks—join failed; the device found one or more Routers, but Routers indicate they cannot
accept any additional devices. An additional Router may need to be added to support a large number
of devices in the same area.
3 red blinks (Pendant model #9600-0251)— message sent to local Router parent, but device did
not get an acknowledgement back from the Gateway. Gateway may have lost power, or all
communication paths to Gateway are broken.