User Manual

Chapter 3: Maintenance
48 9600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide
11. Reattach the external antenna.
12. Connect the power and serial cable on the replacement Gateway.
13. Note the LED sequence on the RS232 status LED. Refer to the LED Sequence Chart for a Service
Replacement (page 12).
14. Physically mount the replacement Gateway.
15. Looking at the Dashboard, verify that the Gateway is checking in every 15 seconds.
16. From the software application, initiate a Reset.
a. go to the Server Management page
b. select the ComPort that the new Gateway is connected
c. click Reset
17. Ensure that all Device Fault events are resolved.
18. Using a RMA form, return the failed Gateway’s circuit board and the replacement Gateway
enclosure to RFT for analysis.