® Help Alert® Emergency Call Solutions Staff Duress Pendant User Guide PN 0510-0332-A Released 05/07/09 Users must read this Guide before using the Product. ® 3125 North 126th Street, Brookfield, WI 53005 Phone: 800.669.9946 Web: www.rft.
Copyright 2009 by RF Technologies, Inc. All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc.
Compliance Federal Communication Commission (FCC) Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Important Warnings It is important for your facility to implement and enforce the following WARNINGS in order to keep all equipment functioning properly. INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to follow the installation instructions carefully and to use the components and supplies specified by RF Technologies, Inc. for all installations. Failure to use the components and supplies specified by RF Technologies, Inc. may result in equipment and/or system failure.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help Alert E-Call Solution . . . . . . . . . . . . . . . . . . . . 1 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Additional Detailed Documentation . . . . . . . . . . . . 2 Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . 2 Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Preface Introduction This guide provides important information about the Staff Duress Pendant, a component of the Help Alert Emergency Call (E-Call) Solutions. It provides detailed instructions about using the pendant as well as specific requirements. Help Alert E-Call Solution The Help Alert E-Call Solutions allow doctors, nurses and other staff members to discreetly send a distress call when assistance is needed.
: Preface Additional Detailed Documentation Documentation for the Help Alert E-Call Solution is available in Portable Document Format (PDF) on the system’s documentation CD-ROM. Please contact your RF Technologies sales representative for replacement CR-ROMs. Contact Information For more information about RF Technologies, Inc. products go to www.rft.com. For technical support, contact (800) 669-9946 or (262) 790-1784.
Chapter 1 Using and Staff Duress Pendant Introduction The Staff Duress Pendant is a wireless, mobile device that allows staff members to discreetly send a distress call when assistance is needed. When the system receives the call, the facility floor plan is displayed on the monitor for accurate location data. The Staff Duress Pendant sends periodic updates of its status to the Server via a check-in packet. The check-in interval is configurable between 30 seconds and 7.5 days.
Chapter 1: Using and Staff Duress Pendant To Call for Assistance Firmly press and hold the red button on the Pendant (for at least one second). A red light illuminates while the button is depressed. When the light goes out, release the button. The light blinks green briefly to indicate successful communication, then flashes red in 10second intervals to indicate that the Pendant is in an alarm state and transmitting data packets.
The Staff Duress Pendant LED Light Behavior The Pendant contains two LED lights, one red and one green. These serves various functions depending on the Pendant configuration and state. During normal operation the red and green LEDs communicate battery status and provide visual indication that the Pendant is operational. During an alarm condition the red and green LEDs indicate the status of the alarm and the communication of this alarm to the Server software.
Chapter 1: Using and Staff Duress Pendant 6 Staff Duress Pendant (0510-0332-A) - User Guide
Chapter 2 Maintenance Replacing the Pendant Battery The Staff Duress Pendant uses two AAA 1.5v lithium batteries. The battery holders are found in the rear of the Pendant, on both sides of the circuit board. To replace the batteries in the Pendant 1. Use your fingers or plastic tool to pray open the back cover of the Pendant. There is a small notch in the casing to allow for opening the back cover. 2.
Chapter 2: Maintenance Cleaning & Caring for the Pendant CAUTION: Use of non-approved cleaners can cause permanent damage to the Pendant and will void any and all warranties. 1. Remove the Pendant from the lanyard or belt clip. 2. Pre-clean the Pendant using an approved cleaner. 3. • A soft brush can be used to clean the hard-to-reach areas. • Brushes must be sanitized after each use according to the manufacturer’s instructions and your facility’s infection control procedure.
Chapter 3 Specifications Specifications Environmental Specifications Dimensions 62.5 mm x 50 mm x 16.3 mm (with lanyard add 6.4 mm) Weight 1.6 ounces Power Two AAA 1.5v lithium batteries Color Blue Operating Temperature 40-125 degrees Celsius Radio Specifications Standard Compliance IEEE 802.11b, Wi-Fi Frequency Range 2.412 - 2.
RF Technologies, Inc. 3125 North 126th Street, Brookfield, WI 53005 Phone: 800.669.9946 Web: www.rft.
