User Manual
Product Warranty
RF Technologies, Inc. (herein referred to as “Seller”), warrants to the Buyer that during
the warranty period (defined below) the RF Technologies, Inc. products (herein referred
to as “Product”) will be free from manufacturing defects and will conform to the Seller’s
product specifications. The warranty period is defined as one of the following:
For product installed by Seller other than product identified below, warranty coverage is
provided for a period of twelve (12) months from the date of system “go live.” Warranty
coverage includes parts and labor during Seller’s standard business hours.
Fall Management pads are warranted for the period of days as indicated on the pad
label, or for a period not to exceed twelve (12) months from the date of shipment from
Seller.
All Sensatec Fall Management control units are warranted for a period of twenty-four
(24) months from the date of invoice.
Technical phone support for application assistance is available 24/7 during the warranty
period only.
This warranty is a limited warranty and it is the only warranty made by Seller. Buyer’s
sole remedy for any defect shall be repair or replacement, at Seller’s discretion, of any
part, returned to the Seller, shipment prepaid, and which upon examination is found by
Seller to be defective. Alternatively, Seller may, at its sole option, elect to refund the
purchase price paid for the defective product.
The criteria for all testing shall be based on Seller’s product specific test procedures.
Exclusions
Warranty coverage does not include, and Seller disclaims any liability for, any defect or
performance failure or deficiency (including failure to conform to product descriptions or
specifications) which results, in whole or in part, from (1) improper storage, handling,
misuse, maintenance, installation, or modification of the Product by Buyer, its employ-
ees, agents, or contractors, (2) absence of any product, component, or accessory recom-
mended by Seller, but omitted at Buyer’s direction, including but not limited to transmit-
ters and banding materials not tested and approved, (3) any design, specification, or in-
struction changed by Buyer, its employees, agents, or contractors, (4) failure to comply
with any applicable instructions or recommendations of Seller, including installation,
maintenance, testing, and training procedures, (5) physical damage occurring to transmit-
ters or other components after receipt and acceptance by Buyer, (6) integration or use of
any components, systems, process, software patches, software, or equipment not sold or
provided by Seller, (7) acts of God, acts of civil or military authority, fires, floods,
strikes, or other labor disturbances, war, riot, or other causes beyond the reasonable con-
trol of the Seller, (8) damage due to moisture, dust, dirt, and facility renovations, (9) un-
regulated and or out of specification electric power, temperature, humidity, or (10) radio
frequency interference in the Product’s operating environment. It is the Buyer’s responsi-
bility to make the necessary repairs to the building, power supply, or any sources of radio
frequency interference or noise that prevents the Product from operating properly.