User Manual

Chapter 2: Alarms and Troubleshooting
22 Smart Sense Infant Transmitter (0510-1093-C) - User Guide
Multiple No Signal
Alarms following a
Discharge Request
1. Locate transmitter that is in alarm.
2. Clear all existing alarms for this transmitter.
3. Re-band with a piece of approved banding material, ensuring that
both clamps are securely fastened.
4. Wait 60 seconds.
5. Request a Discharge from the Safe Place workstation.
6. Remove banding material.
7. If new No Signal alarms occur - contact Technical Support 
(1-800-669-9946).
Multiple No Signal
Alarms following an
Escort or Transfer
1. Determine location and safety of patient.
2. If patient is out of the monitored area in an Escort—contact a
superuser to request a "Hard" removal of the transmitter from the
system. Tag will alarm at the door upon return to the unit and doors
with locks will lock. Tag will re-enroll upon return to the unit and a
Door alarm may sound. Patient will have to be re-entered
(admitted) in the system.
3. If patient is out of the monitored area in process of a Transfer—
contact a system superuser to manually Transfer the patient through
the system maintenance menu.