User Manual

Chapter 2: Alarms and Troubleshooting
18 Smart Sense Infant Transmitter (0510-1093-C) - User Guide
No Signal
A No Signal alarm occurs when the Safe Place system has not received a check in signal
from the transmitter within the required supervision time. A Troubleshooter dialog box
appears after three consecutive No Signal alarms have been received and cleared (if
enabled). Follow the directions on the applicable action button in the Troubleshooter dialog
box.
The Safe Place system may encounter a No Signal alarm when the patient is being safely
monitored within the controlled area. User troubleshooting will be required to resolve the
cause of these No Signal alarms. These No Signal alarms fall into three categories:
Transmitter Issue(s), Environmental Issue(s), and User Issue(s).
NOTE: A No Signal alarm is a critical alarm that must be responded to by
trained staff based on the facility’s response policy and procedures.