Safe Place® Smart Sense® Transmitter User Guide P/N: 0510-1093-C Released: 03/12/12 Users must read this Guide before using the Product ® 3125 North 126th Street, Brookfield, WI 53005 Phone: 800.669.9946 Web: www.rft.
Copyright 2011, 2012 by RF Technologies, Inc. All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc.
Important Warnings It is important for your facility to implement and enforce the following WARNINGS in order to keep all equipment functioning properly. Disregarding the information and instructions in this document is considered abnormal use and may result in injury or system failure. WARNING ACCESSORIES (SUPPLIES)—To ensure patient safety and proper operation of equipment, use only parts and accessories manufactured or recommended by RF Technologies, Inc.
WARNING PATIENT GENERATED ALARMS—Do not rely exclusively on patient generated alarms for patient care and safety. The alarm function of equipment in the possession of patients must be verified periodically and regular patient surveillance is recommended. WARNING PATIENT MONITORING—The most reliable method of patient monitoring combines close personal surveillance with correct operation of monitoring equipment.
WARNING SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility to establish and facilitate a regular maintenance schedule for your system, as outlined in the applicable system guides. This includes regular inspection, testing, and cleaning. RF Technologies, Inc. recommend monthly maintenance and testing of your system. It is also recommended that your facility keep records of maintenance and test completions.
Compliance This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: • • This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment. This device complies with Industry Canada license-exempt RSS standard(s).
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9450 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Detailed Documentation . . . . . . . . . . . . . . . . . . . . . . .
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Preface Overview This guide provides important information about the Smart Sense transmitter, a component of the 9450 System. It provides detailed instructions about using the transmitter as well as specific requirements. 9450 System The 9450 System monitors doors, elevators, hallways, and stairwells, to assist staff in monitoring patients and assets in a facility.
: Preface NOTE: The Mother/Infant Matching feature is included in the software; however, if your facility is not currently configured for Mother transmitters, the Mother/Infant Matching feature IS NOT ACTIVE. For more information, contact RF Technologies Technical Support at (800) 669-9946 or (262) 790-1771. Intended Audience The Smart Sense Transmitter User Guide is intended for caregivers who use the Smart Sense transmitters.
Chapter 1 The Smart Sense Transmitter Introduction When using an Smart Sense transmitter, the transmitter is placed on the ankle of an infant. If the transmitter is detected in an Exit Alarm Zone, for example if a child is being abducted, an alarm sounds at the exit as well as at a Central Server and its network of Client computers. The Central Server and Client computer(s) also identify which infant transmitter sounded the alarm and the exit where the alarm occurred.
Chapter 1: The Smart Sense Transmitter The Smart Sense Transmitter The Smart Sense Transmitter is lightweight and compact. Each transmitter is stamped with a warranty expiration date. This date indicates the date that RF Technologies’ warranty on that transmitter expires (the last day of the month stamped). If the warranty period has expired, discard the transmitter immediately. WARNING: Using a transmitter beyond the printed EXP date can result in system failure and/or an abduction.
The Smart Sense Transmitter The Smart Sense technology combines the Smart Sense transmitter and Smart Sense banding material to give you three additional measurements for tamper detection (referred to as Band Off for Infant systems only).
Chapter 1: The Smart Sense Transmitter Required Transmitter Testing You must test all transmitters prior to use to verify proper operation. This includes every time that the band is replaced. Required testing prior to placing transmitter on infant. WARNING: Do not use the transmitter tester on a transmitter with an expiration date that has expired. Results may not be accurate. Do not use a transmitter beyond its expiration date.
The Smart Sense Transmitter 4. f. The indicator light flashes and a tone sounds once per second, wait for at least 3 flashes of the indicator light and 3 tones from the transmitter tester to verify that the transmitter is functioning correctly. a. If the transmitter fails this test, check the battery in the tester. The transmitter tester requires a 9V battery. b. Retest the transmitter.
Chapter 1: The Smart Sense Transmitter Fastening a Smart Sense Transmitter CAUTION: You must test all transmitters prior to use to verify proper operation. This includes every time that the band is replaced. Failure to test the transmitters before use can result in system failure and/or a mismatch or abduction. In addition, failure to test transmitters voids the RF Technologies’ Product Warranty. To fasten a Smart Sense transmitter 1.
The Smart Sense Transmitter 2. With the yellow-side of the banding material facing outwards, use the plastic guides to thread the banding material through the transmitter clamp slot. 3. Pull the tab until it clears the clamp and push the clamp lever down until it snaps shut. CAUTION: Do not thread both sides of the banding material through the clamps until you are ready to secure the transmitter to the infant. Pre-threading may allow the transmitter to autoenroll and alarm. 4.
Chapter 1: The Smart Sense Transmitter 5. Close the second clamp. The transmitter becomes active one minute after the clamps are snapped shut. 6. Remove the plastic guide tabs and discard. NOTE: The banding material must not remain on a patient for longer than 72 hrs (3 days). If the material is kept on longer than this specified period of time, performance of the transmitter may be compromised. Banding Material is for single use only and should also be replaced if it becomes heavily soiled.
The Smart Sense Transmitter Discharge of the Smart Sense Transmitter When it is time for an infant to leave your facility, he/she must be discharged from the software. The Smart Sense transmitter must be removed from the infant within the period of time specified in the software by your facility. To discharge the Smart Sense transmitter 1. Assure that clamps are firmly closed on both sides with banding material in place. 2.
Chapter 1: The Smart Sense Transmitter Replacing the Clamp In some cases, you may need to replace damaged Smart Sense transmitter clamps. This is done by opening the existing clamps, snapping them off of the Smart Sense transmitter, and inserting new clamps. To replace a Smart Sense transmitter clamp 1. Open the clamps all the way and gently remove them from the transmitter. 2.
Cleaning and Caring Cleaning and Caring This section provides detailed information about cleaning and caring for a Smart Sense transmitter. To clean a Smart Sense transmitter after use 1. Remove the banding material from the transmitter and dispose of it. 2. Pre-clean the Smart Sense transmitter using an approved cleaner. CAUTION: Use of non-approved cleaners on Smart Sense transmitters can cause permanent damage to the transmitter and the piercing contacts and will void any and all warranties. 3.
Chapter 1: The Smart Sense Transmitter 7. Inspect the piercing contacts on the transmitter. The contacts must be gold in color and not bent or out of alignment. If the piercing contacts are NOT gold in color or are bent out of alignment, discard the transmitter. 8. Close the clamps on the transmitter. 9. Place the clean transmitter in a storage container for future use. CAUTION: The transmitters may be sprayed or rinsed with water or the approved cleaners during cleaning, but must not be soaked.
Chapter 2 Alarms and Troubleshooting Alarms Cut Band When the banding material on a patient's alarming band transmitter is cut, tampered with or opened without authorization (which includes opening the transmitter when a timed event has expired), an alarm is sounded on the computer configured to monitor the unit, a message is displayed in the Event List, and the location of the Alarming Band Receiver that detected the event is indicated on the map on the computer(s). How to Respond 1.
Chapter 2: Alarms and Troubleshooting Check Band Initially, when the Smart Sense banding material on a Smart Sense infant transmitter is removed, tampered with or comes off of the infant's extremity, a Check Band alarm is sounded on the computer configured to monitor the unit, a message is displayed in the Event List, and the location of the Alarming Band Receiver that detected the event is indicated on the map on the computer(s). How to Respond 1.
Alarms Band Off When the Smart Sense Banding Material on a Smart Sense Infant Transmitter is removed, tampered with or comes off of the infant's extremity, an alarm is sounded on the computer configured to monitor the unit, a message is displayed in the Event List, and the location of the Alarming Band Receiver that detected the event is indicated on the map on the computer(s). How to Respond 1. Always follow your facility’s policies/procedures to ensure patient safety and secure the area. 2.
Chapter 2: Alarms and Troubleshooting No Signal A No Signal alarm occurs when the Safe Place system has not received a check in signal from the transmitter within the required supervision time. A Troubleshooter dialog box appears after three consecutive No Signal alarms have been received and cleared (if enabled). Follow the directions on the applicable action button in the Troubleshooter dialog box.
Troubleshooting Troubleshooting Transmitter Issues A Transmitter is activated when the conductive material that is embedded in the banding material is pierced by both sets of the transmitter's metal prongs and secured by both of the transmitter clamps. The metal prongs must be in good condition.
Chapter 2: Alarms and Troubleshooting Possible Environmental Causes for Multiple No Signal Alarms • • Radio frequency noise Inadequate antenna coverage NOTE: Radio frequency noise issues and inadequate antenna coverage will usually require a Service Call by RF Technologies. User Issues An issue created by the user. A No Signal alarm may occur when: • • • A patient does not return to the unit from an Escort or Transfer in the allotted time.
Troubleshooting Guidelinese Multiple No Signal Alarms - Transmitter IN use (applied to a patient) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Ensure that the patient is safe and within the Safe Place monitored area. If patient is not within the area - see the last section below for Escort and Transfer, or return the patient to the monitored area. Clear No Signal alarm at the Safe Place workstation. Request an Adjust at the Safe Place workstation.
Chapter 2: Alarms and Troubleshooting Multiple No Signal Alarms following a Discharge Request 1. 2. 3. 4. 5. 6. 7. Multiple No Signal Alarms following an Escort or Transfer 1. 2. 3. 22 Locate transmitter that is in alarm. Clear all existing alarms for this transmitter. Re-band with a piece of approved banding material, ensuring that both clamps are securely fastened. Wait 60 seconds. Request a Discharge from the Safe Place workstation. Remove banding material.
Chapter 3 Specifications Specifications Size 1.63 x 1.18 x .625 inches Weight .
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