User's Manual

Chapter 4: Handling Events
112 Series 7.0 Software (0510-1086-B) - User Guide
To respond to a Device Fault Alarm
1. From the Client computer, click anywhere in the Alarm Message Box to access the Event
Information window.
2. The Event Information window provides more information about the Device Fault event. This
information may be helpful when communicating the event to your System Administrator.
3. Contact your System Administrator or call RF Technologies Technical Support Team at (800) 669-
9946 or [phone].
Low Battery
This alarm appears in bottom toolbar when a transmitter currently enrolled in the system has a low battery.
You cannot clear a Low Battery Alarm; the alarm remains for the duration of time that the transmitter is
enrolled in the system. It does not disappear until the transmitter is discharged from the system and removed
from the facility or assigned a Missing status in the Configurations, Global Settings menu (refer to the Series
7.0 Software Administrator Guide).
Once the transmitter is discharged from the system, follow your warranty policy regarding the discard of the
transmitter. For more information about transmitters and transmitter care, see the appropriate Transmitter
User Guide.
NOTES:
• The system will not allow you to link a Mother transmitter that has a low battery.
• Quick Response devices page low battery conditions as Device Faults.
• A Low Battery Alarm is cleared for a QR or 9600 Series device when the battery is
replaced.
• When the battery on the CA420 or CA520 is low, the red light flashes every 10
seconds, the buzzer chirps and the nurse call triggers momentarily. When CA420 or
CA520 is used with a Universal transmitter a low battery will also triggers an
Assistance Required alarm at the computer every few seconds. Replace the low
battery immediately to avoid this anomaly.