User's Manual
Table Of Contents
- Important Warnings
- Bio-Incompatibility Notice
- Compliance
- Federal Communication Commission (FCC) Compliance
- Industry Canada Compliance
- Overview
- 9450 System
- Quick Response (QR) Wired System
- 9500 Series Wired Call System
- 9600 Series Wireless Call System
- Intended Audience
- Additional Detailed Documentation
- Contact Information
- Product Warranty
- Chapter 1
- Introduction
- Central Server and Client Computers
- Quick Look Display
- 9450 System
- Staff Alert Panel
- Exit Alarm Controller
- Card Reader Access Device
- The Exit Alarm Zone
- Exit Alarm Receiver
- Magnetic Reed Switch
- CodeLock Electromagnetic Lock
- Alarming Band Receivers
- Alarming Band Zone
- Alarming Band Transmitters
- Patient and Infant Transmitters
- Smart Sense™ Infant Transmitter and Banding Material
- Mother Transmitter
- Wander Management Transmitter
- CodeWatch Transmitter
- Quick Response System
- Wireless Receiver
- Repeater
- Locator
- Paging Base
- Back-Up Interface
- Pendant Transmitter
- Wall Mount Transmitter
- Pull Cord
- Check-in Pull Cord
- Smoke Detector
- PIR Sensor
- Door/Window Transmitter
- Universal Transmitter
- 9600 Series Wireless Call System
- Gateway
- Router
- Quick Look Router
- 32 Channel Controller Router
- Dome Light
- Transceivers
- Pull Cord
- Check-in Pull Cord
- Wall Mount Emergency Call
- Nurse Call Transceiver
- Universal Transceiver
- Universal Nurse Call
- Door/Window Transceiver
- Smoke Detector
- PIR Sensor
- Pendant Transceiver
- 9500 Series Wired System
- Central Power Supply
- 32 Zone Staff Alert Panel
- Dome Light
- Assistance Call Devices
- Nurse Call
- Pull Cord
- Fall Management System
- Fall Management System Control Unit
- Fall Management System Sensor Pad
- Fall Management System Nurse Call
- Advanced 3-Way Care Solution
- Advanced 3-Way Control Unit
- Advanced 3-Way Care Sensor Pads
- Motion Sensor Pad
- Incontinence Sensor Pad
- Advanced 4-Way Care Solution
- Advanced 4-Way Control Unit
- Advanced 4-Way Care Sensor Pads
- Motion Sensor Pad
- Incontinence Sensor Pad
- Messaging Services
- Event Messaging
- Messaging Delays, Retries and Escalation
- Walkie-Talkie
- Chapter 2
- Introduction
- Start the Software
- Sleep Mode
- Window Conventions
- Touchscreen Monitor
- Quick Reference Tutorial
- Map Orientation
- Ruleset for Displaying Patient Name
- The Main Window
- Functions
- Event List
- Census
- Map
- Devices Displayed on the Map
- Help
- Silence
- Alarm Message Box
- Low Battery Icon
- Chapter 3
- Introduction
- Commonly Used Terms
- Login and Passwords
- Device Supervision
- Inactivity Check-in
- Units
- Global Lockdown
- Troubleshooter
- Admit Functions
- Name An Auto-Enrolled Transmitter
- Manual Admit
- Pre-Enroll
- Admit Information Windows
- Admit Information Tabs
- Quick Look Tab
- Main Tab
- Medical Tab
- Contact Tab
- Insert a Picture
- Enter Transmitter Information
- Scheduling an Event
- Discharge
- Adjust
- Escort
- Transfer
- Update Record
- Administrative Functions
- Add/Update An Asset
- Asset Main Information Tab
- Staff Drill
- System Maintenance
- Changing Client Properties
- Configuration
- Reports
- Messaging Functions
- Scheduled Messages
- Changing Shift
- Start Shift
- End Shift
- Send Message
- Chapter 4
- Introduction
- Events
- Event Information Window
- Event Information Window Properties
- Event Types
- Red Alarms
- Door Alarm
- Exit Alarm (Wide Gap)
- Smoke Alarm
- Perimeter Alarm
- Cut Band Alarm
- Band Off Alarm
- Mismatch Alarm
- Match Alarm
- Link Alarm
- Check Alarm
- No Signal Alarm
- Assistance Required Alarm
- Fall Alarm
- Wet Alarm
- Turn Alarm
- Server Missing Alarm
- Yellow Alarms
- No Signal Alarm (9600 Series Pendant)
- Client Missing
- Device Fault
- Low Battery
- Tamper Alarm
- White Alarms
- Auto-Enroll
- Admit Completed
- Pre-Enroll Expired
- Discharge Expired
- Discharge Completed
- Escort to Expire
- Escort Expired
- Escort Completed
- Transfer to Expire
- Transfer Expired
- Transfer Completed
- Begin Adjust
- Adjust Expired
- Adjust Competed
- Scheduled Event
- Blue Alarms
- Door Alarm
- Cut Band Alarm
- No Signal Alarm
- Light Blue Alarms
- Admit Completed
- Discharge Expired
- Discharge Completed
- Escort to Expire
- Escort Expired
- Escort Completed
- Transfer to Expire
- Transfer Expired
- Transfer Completed
- Adjust Expired
- Adjust Completed
- Scheduled Event
- Chapter 5
- Introduction
- Reports
- Report Buttons
- Sort By Headings
- Additional Joint Commission Report Buttons
- System Reports
- Daily Alarms and Activities (Tracer Level 2)
- Alarm Report
- Alarm Activities Report
- Alarm Response Report
- Care Time Report (Code Alert only)
- Activities Report
- All Activities Report
- All Other Reasons Report
- Facility Trends (Tracer Level 3)
- Joint Commission Alarm Trend Report
- Joint Commission Assistance Trend Report
- Response Time Trend Report
- Staff Reports (Tracer Level 4)
- Users Report
- User Training Report
- Staff Care Time Report (Code Alert only)
- Staff Drill Report
- Training Report
- Facility Maintenance (Tracer level 5)
- System Maintenance Report
- Low Batteries Report
- Device Fault Report
- Additional Reports
- Census Report
- Auto Enrolled History Report
- Adjusted Bands Report
- Transfer Report
- Escort Report
- Discharge Report
- Device Hardware Report
- Device Tree Report (Code Alert only)
- Transmitter Report
- Links Report
- Links Activities Report
- Sensatec Report
- Patient Reports
- Review Info Report
- Review Activity Report
- Review Response Report
- Review Response Reason
- Review Response Reason Detail Report
- Asset Reports
- Asset Transmitter Report
- Asset Activities Report
Series 7.0 Software (0510-1086-B) - User Guide 111
Event Types
Client Missing
This alarm occurs when the Client computer is not communicating with the system network.
To respond to a Client Missing Alarm
1. Verify with the System Administrator that the Series 7.0 Software is running on the Client
computer(s).
2. Check the power and network cable connecting the missing Client computer.
3. From the Client computer, click anywhere in the Client Missing Alarm Message Box to access the
Event Information window.
The Event Information window provides more information about the Client Missing event. This
information may be helpful when communicating the event to your System Administrator.
4. Click Close.
5. Contact your System Administrator or call RF Technologies Technical Support Team at (800) 669-
9946 or (262) 790-1771.
Device Fault
This alarm occurs when a problem has been detected with a device. There are several types of Device Fault
events that can occur in the system, for example: Device Tamper, RF Interference, Communications Failure,
RFT Paging Manager.
Other possible causes for Device Fault alarms are that the device has experienced a loss of power, it has an
invalid address, or the network connection is broken. Quick Response devices also report low battery
conditions. Additionally, if a Serial Receiver has been enrolled in the system, a Device Fault alarm will occur
until a QR transmitter is enrolled.
NOTE: A Client Missing alarm may not necessarily involve a Client computer. The
Client Missing alarm could be generated by a service utilized by the system, for example
the SNMP Agent, DB Service or Paging Manager.
NOTE: A Device Tamper alarm is generated when the Nurse Call cord set is removed
from the CA520 control unit while a patient is being monitored. To avoid this type of
alarm, disconnect the Nurse Call cord set while the control unit is in the Silence mode.
NOTE: When a RFT Paging Manager Device Fault occurs, pages will not be sent or
received. Additionally, any new alarms will be ignored by the paging system until the
Device Fault is resolved.