User's Manual

Chapter 4: Handling Events
110 Series 7.0 Software (0510-1086-B) - User Guide
Yellow Alarms
The following sections provide detailed information about Yellow Alarms, responding to alarming events,
and the way the event should be cleared. Yellow Alarms are medium priority alarms. They are displayed in
the Event List sequentially as they occur. Yellow Alarms are displayed below Red Alarms.
No Signal Alarm (9600 Series Pendant)
A No Signal alarm for the 9600 Series Pendant occurs when the system is unable to locate the pendant within
the required supervision time. It is important to note if the person to whom the pendant is assigned has taken
the pendant out of the area (i.e. weekend pass, doctor’s appointment). If the pendant is not out of the area,
locate the pendant and verify proper operation.
Multiple No Signal alarms may also be an indication that Router coverage is inadequate. If problem persist,
contact your System Administrator or call RF Technologies Technical Support Team at [phone] or
[phone].
To respond to a No Signal Alarm
1. Always follow your facility’s policies/procedures to ensure patient safety.
2. From the Client computer, click anywhere in the No Signal Alarm Message Box to access the
Event Information window.
3. Click Clear to clear the alarm. If you attempt to clear the alarm before it has been on the screen for
more than 30 seconds, it will keep re-posting and then auto clear at the end of the 30 seconds.
NOTE: No Signal alarms will repeat at each supervision check-in time as long as the
system is unable to locate the pendant. If the transmitter is lost, stolen or does not exist,
remove the pendant from the person to whom it is assigned.
NOTE: You can click Silence to stop the alarm sound at the Central Server or Client
computer. The alarm is silenced at that computer only, for the configured length of time;
however, the event still appears in the Event List. The next event automatically restarts
the alarm sound.