Product guide

P/N 480-0059-00-10 6-20
Chapter 6: Advanced Topic: SNMP/IVR
Create Voice Prompt Files
Configure the directory which houses the voice prompts as follows:
1. Access the root directory (i.e., hd/ivr).
2. Create a subdirectory for each supported language and use the following specific naming con-
ventions:
• For English, use the hd/ivr/English
• For Persian, use the filename hd/ivr/Persian
• For Mandarin, use the filename hd/ivr/Mandarin
• For French, use the filename hd/vr/French
• For Spanish, use the filename hd/ivr/Spanish
• For German, use the filename hd/ivr/German
• For Arabic, use the filename hd/ivr/Arabic
3. Record all voice prompts and store under the appropriate directory (i.e., hd/ivr/English subdirec-
tory).
two “two” --
wait “Thank you. Please
hold.”
--
welcome “Welcome!” --
yen “yen” --
you_have “You have” [you_have] + [<any number>] +
[remaining]
You have six cents
remaining.
yuan “yuan” --
zero “zero” --
zero_balance “You have zero bal-
ance in your account.”
[zero_balance] + [good_bye] You have zero balance
in your account. Good-
bye.