AT&T IP Flexible Reach Quintum Configuration Guide Quintum Technologies Tenor Configuration Guide For Use with AT&T’s IP Flexible Reach Service Version 1/ Issue 2 Date: 10/6/06 Page 1 of 47
AT&T IP Flexible Reach Quintum Configuration Guide TABLE OF CONTENTS 1 2 3 4 5 6 7 Introduction................................................................................................................. 3 Special Notes .............................................................................................................. 3 Capabilities Overview................................................................................................. 4 3.1 Calling Scenarios Supported.................
AT&T IP Flexible Reach Quintum Configuration Guide 1 Introduction This Guide describes the steps for configuring Quintum Tenor AS or Tenor AX to work with AT&T’s Flexible Reach Service. The Quintum Tenor AS/AX Multipath Gateway Switch provides Analog telephone access with VoIP capability and multipath switching for redundancy. Tenor Software release P104.12.02 was tested with the AT&T IP Flexible Reach Service. The Tenor AS/AX is a multipath switch capable of supporting Analog telephones.
AT&T IP Flexible Reach Quintum Configuration Guide 3 Capabilities Overview The Quintum Technologies Tenor supports the following capabilities in conjunction with the AT&T Flexible Reach service. 3.
AT&T IP Flexible Reach Quintum Configuration Guide Calling Name Delivery Call Hold and Resume DTMF Relay In Band DTMF T38 FAX 4 Configuration Component Overview This section provides a service overview of the Vendor integration with AT&T IP Flexible Reach. Enterprise w/ Analog PBX PSTN Application Server Network Gateway Border Element PBX Call Control Element IP Border Element Firewall The customer premises equipment shall consist of the following components.
AT&T IP Flexible Reach Quintum Configuration Guide Tenor Software release P104.12.02 was used when conducting interoperability testing with the AT&T IP Flexible Reach Service. 4.1 Tenor AX Overview The Tenor AX is a high-density VoiP (Voice over Internet Protocol) SIP/H.323 switch that compresses and packetizes voice, fax, and modem data and transmits it over the IP network. The Tenor AX gives larger businesses with analog voice infrastructure a means to use Voice over IP (VoIP).
AT&T IP Flexible Reach Quintum Configuration Guide • LAN port - 10/100 Base-T Ethernet port. This port provides an RJ-45 jack for individual connection to a 10/100 Ethernet LAN switch or hub via RJ-45 cable; it is individually configured with a unique IP and MAC address. The Tenor AX will support 8, 16, 24 or 48 Simultaneous VoIP Calls. For more details on the Tenor AX, consult with document [1]. 4.2 Tenor AS Overview The Tenor AS is a VoIP (Voice over Internet Protocol) H.
AT&T IP Flexible Reach Quintum Configuration Guide • Console port - This RS-232 connector is used for connection to a PC’s serial port via DB-9 serial cable at 38400 BPS 8N1, without flow control. • Diag - Enables you to perform software diagnostic procedures. • Reset - Enables you to reset the system. • Power Switch - Switch to turn power on and off. • Power Socket - Connection port to external power supply block. The Tenor AS will support 2 or 4 Simultaneous VoIP Calls.
AT&T IP Flexible Reach Quintum Configuration Guide 5 Configuration Guide 5.1 Tenor Software Version The version of the Tenor Software can be obtained via the Tenor Configuration Manager GUI or the Command Line Interface (CLI). From the Configuration Manager View Menu, click on “Tenor Version”. A text file will open in a new window displaying the Software version as shown below.
AT&T IP Flexible Reach Quintum Configuration Guide As shown below, the CLI Command to display the Tenor Software version information is “show –v”.
AT&T IP Flexible Reach Quintum Configuration Guide For technical support on the Quintum Tenor AS and Tenor AX, contact Quintum at 877-435-7553, and also refer to www.quintum.com 5.2 Standard Configuration The following steps describe the configuration for the Tenor AS Multipath Gateway Switch verified to work with the AT&T IP Flexible Reach service. Configuration for the Tenor AX is the same as the Tenor AS described below.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Run the Tenor Configuration Manager. 1. From the File Menu click on Connect.
AT&T IP Flexible Reach Quintum Configuration Guide Step Click on Add. 2.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Enter the Tenor IP Address, a Description, and the Login ID and Password. 3. Click on OK.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Connect to the Tenor AS from the Tenor Configuration Manager. Highlight the Tenor 4. AS switch and click on Connect.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Enter values for the Primary and Secondary DNS Server IP Address. If not using DNS 5. enter: 0.0.0.0 Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Click on the Advanced Explorer icon on the menu bar. 6.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description From the Advanced Explorer panel on the left, highlight the Dial Plan field. Select the 7. desired Dial Plan Country from the drop down menu. The sample configuration uses None. Select the desired Progress Tone Country setting from the drop down menu. The sample configuration uses USA. Enter values for the Minimum and Maximum dial digit string length. Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description From the Advanced Explorer panel on the left, click on the + sign next to VoIP 8. Configuration Æ SIP Signal Groups to expand the field. Highlight the SIP Signaling Group-1 field. Under the General tab, enter the Primary SIP Server IP Address and the Secondary SIP Server IP Address (IP Addresses of AT&T Primary and Secondary IP Border Elements). To disable Registration, enter the Register Expiry Time of 0.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Click on the Advanced tab. Un-check the boxes for: 9.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description 10. Click on the User Agent tab. Click the Add button to add display the Add User Agent pop-up window.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description 11. In the Add User Agent pop-up window, enter the following information: PrimaryUser - The username for Registration and Authentication purposes. If Registration were enabled, the “username” will appear in the URI populated in the To and From headers of the REGISTER message.
AT&T IP Flexible Reach Quintum Configuration Guide Step 12. Description At the SIP Signal Group-1 panel click Confirm/OK to complete and the icon to implement the change in the Tenor AS.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description 13. From the Advanced Explorer panel on the left, highlight the DN Channel Map field. Click Add on the DN Channel Map panel on the right.
AT&T IP Flexible Reach Quintum Configuration Guide 14. At the Add DN Channel Map pop-up window, enter the following information. Channel: 1 DN: 7323680414 Calling Name: Kevin Honig User Agent: 101 Public DN checked Register DN checked < --- Physical port used on Tenor < --- Phone Number (DID number provided by AT&T) < --- Display Name < --- User Agent defined in Step 11. < --- default < --- default Click OK to continue.
AT&T IP Flexible Reach Quintum Configuration Guide Tenor, used to determine routing of calls to physical line. Should appear as user part of Request URI of incoming INVITE. Calling Name: Will appear as the Display Name in the From header in outgoing INVITE messages. Public DN: Indicates whether or not this is a Public DN Register DN: Only relevant to H.323 15. From the Advanced Explorer panel on the left, highlight the Gateway.
AT&T IP Flexible Reach Quintum Configuration Guide 16. From the Advanced Explorer panel on the left, click on the + sign to expand the Voice Codecs field. Highlight the Voice Codec-1 field. Select the desire Voice Codec field from the drop down menu. The sample configuration uses the G.729 codec. Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide 17. From the Advanced Explorer panel on the left, highlight the IP Routing Group-default field under IP Routing Groups. Under the General tab in the IP Routing Groupdefault panel on the right, select Out-of-Band RFC 2833 for SIP Digit Relay from the drop down menu.
AT&T IP Flexible Reach Quintum Configuration Guide 18. Click on the ANI/FAX tab under the IP Routing Group-default panel on the right. Select Relay ANI for Relay ANI from the drop down menu. Select Pass-through for Default ANI Screen Indicator from the drop down menu. Select Relay ANI for Default ANI Presentation Indicator from the drop down menu. Select Relay CNAM in INVITE for Relay Calling Name from the drop down menu. Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide 19. From the Advanced Explorer panel on the left, expand Circuit Configuration Æ Line Routing Configuration Æ Line Circuit Routing Groups, and highlight the Line Circuit Routing Group-phone field. Click on the General tab under the Line Circuit Routing Group-phone panel on the right. From the SIP User Agent drop down menu, select SIPUserAgent-101 and check the boxes for Overlap Dial and Provide Progress Tone. Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide 20. From the Call Services tab under the Line Circuit Routing Group-phone panel on the right. Check to enable Hold, and Call Waiting. Disable Unattended Transfer and Attended Transfer if checked. Click Confirm/OK then the change. sunburst icon on the menu bar to implements the Click on ByPass/Hunt tab to continue.
AT&T IP Flexible Reach Quintum Configuration Guide 21. Under the Advanced Explorer panel on the left, highlight the Phone (FXS)/Line (FXO) Configuration. Check the box to enable Phone-Line 1. Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide 22. Under the Advanced Explorer panel on the left, expand Phone (FXS)/Line (FXO) Configuration, and highlight the Analog interface-phone field. Highlight Channel Group-phone then click Add. 23. Enter a description for the Channel Group and click OK to continue.
AT&T IP Flexible Reach Quintum Configuration Guide 24. In the Add Channel Group-Channel Group phone pop-up window, select the following information. Associated Signaling Group: Associated Routing Group: FXS Channel Assignment CAS Signaling Group-phone Line Circuit Routing Group-phone Check radio button for 1 Click OK to complete.
AT&T IP Flexible Reach Quintum Configuration Guide 5.3 Configuration for Super G3 FAX When there are Super G3 FAX machines on both ends of the call, the Tenor does not detect "fax" and never switches from voice to T.38. This causes the FAX call to fail. This issue can be circumvented by configuring the Tenor to use G.711 exclusively. Unfortunately G.729 is the preferred codec for voice calls. On the Tenor it is not possible to configure one analog line for G.711 and the remaining lines for G.729.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Click on the Advanced Explorer icon on the menu bar. 2.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Under the Advanced Explorer panel on the left, highlight the Voice Codecs entry. 3. Right Check and select “New” from the command directory that appears. 4. At the Add Voice Codec pop-up window, enter a name for the new codec (SG3-FAXg711). Click OK to continue.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description From the Advanced Explorer panel on the left, highlight the Voice Codec-SG3-FAX5. g711 field. Select the desired Voice Codec field from the drop down menu (G.711 Mulaw codec). Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description Under the Advanced Explorer panel on the left, highlight the Codec Profiles entry. 6. Right Check and select “New” from the command directory that appears. 7. At the Add Codec Profile pop-up window, enter a name for the new profile (SG3). Click OK to continue.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description If an “Association Reminder” appears, check “Do not remind me again!” and “Turn Off 8. the Reminder forever!”. Click Close to continue.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description In the Defined Voice Codecs window, highlight the Voice Codec defined as g711. 9. Click the “<<” button to move the g711 Voice Codec to the Selected Voice Codec window.
AT&T IP Flexible Reach Quintum Configuration Guide Step 10. Description Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description 11. Under the Advanced Explorer panel on the left, highlight the IP Routing Group entry. Right Check and select “New” from the command directory that appears. 12. At the Add IP Routing Group Profile pop-up window, enter a name for the new profile (SG3). Click OK to continue.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description 13. From the Advanced Explorer panel on the left, click on the + sign next to VoIP Configuration Æ IP Routing Groups to expand the field. Highlight the IP Routing Group SG3 field. Under the General tab, select the desired Codec Profile (SG3) and the IP Dial Plan (default) from the drop down menus Click Confirm/OK then the change.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description 14. From the Advanced Explorer panel on the left, click on the + sign to expand the VoIP Routing field. Highlight the Static Route-1 field. Enter a Description and Select the IP Routing Group configured for Super G3 FAX from the drop down menu. Click Add button above the Number Pattern panel on the right.
AT&T IP Flexible Reach Quintum Configuration Guide Step Description 15. At the Add Static Route pop-up window, enter the phone number for the Super G3 Fax Machine. Click OK to continue. At the Static Route-1 panel click Confirm/OK and the sunburst icon implements the change. 6 Troubleshooting For technical support on the Quintum Tenor AS and Tenor AX, contact Quintum at 877-435-7553, and also refer to www.quintum.
AT&T IP Flexible Reach Quintum Configuration Guide 7 Additional References [1] Tenor AX VoIP Multipath/Gateway Switch Product Guide, P/N 480-0062-00-12 http://www.quintum.com/support/products/2G/tenor_2G/sysdoc/Tenoraxuserguide.pdf [2] Tenor AS VoIP Multipath/Gateway Switch Product Guide, P/N 480-0059-00-13 http://www.quintum.com/support/products/2G/tenor_2G/sysdoc/TenorASuserguide.pdf [3] Tenor Configuration Manager/Tenor Monitor Product Guide. P/N 480-0028-00-05 http://www.quintum.
