Specifications

PBKSPH-12-008
March 28, 2013
Page 141
Manufacturer
SW Warranty
HW Warranty
Notes
Polycom 8400
WLAN Handsets
N/A
1 Year
Polycom 8400 handsets include an automatic 1
year HW warranty. For Technical Support &
Software Assurance, NEC offers a variety of
maintenance options. Always refer to the
published PBK4200-11-003 on the NEC Portal
for up to date & accurate information.
MH150/MH160
Wireless
Handsets
90 Days from
shipment
90 Days from
shipment
After expiration of warranty, 3C Software
Assurance is required for technical support.
NEC Business
Mobility
(Wireless IP
DECT)
14 Months from
shipment
14 Months from
shipment
After expiration of warranty, 3C Software
Assurance is required to obtain technical
support.
Contact Center
(UCB)
90 Days from
shipment
N/A
After expiration of warranty, UCB software
assurance is required for technical assistance,
patches and upgrades
Metropolis Call
Accounting
None –
includes 12
months of
Software
Assurance from
date of
shipment
N/A
After expiration of “bundled” Software Assurance,
renewal is required to maintain technical support
and obtain bug-fixes and upgrades
DuVoice
Software
90 days from
shipment
N/A
After warranty expiration, Software Assurance is
required to receive technical support. Those
calling for Technical support should be certified
on the product for which they are calling.
NEC Meeting
Center
N/A
90 days from
shipment
Warranty on hardware is 90 days from shipment
date. Software Assurance/Warranty is based on
maintenance contract. Yearly contracts are
needed for Software Assurance & Support.
uMobility
N/A
90 days from
shipment
Warranty on hardware is 90 days from shipment
date. Software Assurance/Warranty is based on
maintenance contract. Yearly contracts are
needed for Software Assurance & Support.