Specifications

PBKSPH-12-008
March 28, 2013
Page 116
17 UNIVERGE Business Connect (BCT)
F
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&
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.
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17.1 UNIVERGE BCT OVERVIEW
UNIVERGE Business Connect (BCT) is an all-in-one ready-to-go Contact Center solution that
offers a variety of option:
 One Box Solution
 One point of Management
 Complete Set of Features with modular design
 Easy to install & self-maintain with excellent price / performance
UNIVERGE BCT is an all-in-one Unified Communication solution that provides Operator,
Contact Center and Employee functionality on one server, using one database and a single
user interface. This scalable, flexible and robust UC solution is ideally suited to meet the
dynamic business communication needs of today.
UNIVERGE BCT allows central deployment of clients and thanks to .Net and smart client
technology there is no need to install a client application on the user‟s PC. This all adds up to
a lower Total Cost of Ownership. Clients and server communicate over the LAN, but also the
voice media related services such as voicemail, auto-attendant and contact center queue
announcements. This offers great flexibility in designing and deploying various configurations.
UNIVERGE BCT offers a variety of features and options that can be built to specific customer‟s
needs:
 All-in-one Unified Communications
 Operator, Contact Center, Employee
 Extensive Directories
 Integrated Voicemail
 Presence management
 Instant Messaging
 Multiple simultaneous languages
17.2 UNIVERGE BCT CORE PRICING
Discount Group = Applications 1
Part #
Description
MSRP
Notes
Operator