Product Manual

Page 40 of 41
ID
Displayed Text
Action
discontinue use and contact Technical
Support.
33
Supervisor ID should have between 4-
12 characters.
Check Supervisor ID and re-enter.
34
Last Supervisor cannot be changed.
Create a replacement Supervisor or set
a new default Supervisor before
changing User status.
35
Stray light or wrong Calibration.
Restart Sofia 2 and if issue continues,
contact Technical Support.
36
Invalid Operator Number.
Enter a valid Operator number (i.e., is
not a duplicate or longer than 20 digits).
37
Logged-in User cannot be deleted.
Log out User and log in as another User
before deleting.
38
Logged-in User cannot be changed to
an Operator.
Log out User before changing User
status.
39
Mains power must be supplied to
upgrade. Please plug in to AC power
and try again.
Connect Sofia 2 to AC power before
upgrading firmware.
40
USB storage device does not contain a
valid upgrade file.
Ensure that correct firmware upgrade
file has been downloaded from
myquidel.com.
41
There was an error performing the
upgrade. Please reboot and try again.
Confirm correct USB flash drive was
used and inserted correctly.
42
Removable storage is missing. Please
insert a USB storage device with the
upgrade file and try again.
Confirm correct USB flash drive was
used and inserted correctly.
43
User ID and Operator Number must not
match.
Enter a PIN that is different from the
Operator Number.
44
User rights are insufficient for this
function.
Log in as a Supervisor to access this
function.
45
Test connection error.
Contact Technical Support.
46
Unable to apply settings changes,
previous values retained.
Return to Settings screen an attempt to
apply changes again.
47
Send to Virena error.
Contact Technical Support.
48
Invalid age.
Enter an age between 1-129.
49
Invalid study code.
Enter a study code containing 1-2
numeric characters.
50
Send to Virena error. Battery is faulty.
Contact Technical Support.
51
Restore factory defaults error.
Contact Technical Support.
52
The operation failed to produce a
result.
Contact Technical Support.