Warranty Information

11. Fading, discoloration, or other damage due to excessive temperatures or sunlight. Radiant heat must not exceed
85°F (29°C) and must be approved by the manufacturer for use in resilient vinyl flooring applications.
12. Problems or damage due to excessive moisture or hydrostatic pressure from the subfloor, including pH levels outside the
EnduraTEK Ultra written installation instructions.
13. Discoloration caused by use of latex or rubber backed floor mats. Note that some synthetic backed carpets contain latex in
the manufacturing process that may discolor your vinyl. Always use mats marked as “non-staining.”
14. Damage caused by remodeling or construction related activities.
15. Flooring installed on stairs is excluded from warranty coverage.
16. Discoloration caused by rubber pads, rubber wheels, rubber tires, rubber rollers, automotive tires, etc.
17. Installation of residential product in a commercial environment. QuickStep recommends installation of commercially
warranted product only in a commercial setting.
* The installation manual is reviewed on a regular basis and floors must be installed according to the recommendations that are current
and available at the time of installation.
** QuickStep does not recommend the use of casters on any flooring without appropriate chair pads.
Warranty Remedy
If your EnduraTEK Ultra floor fails to perform as stated in this warranty guide, QuickStep will determine whether it will
assist in the repair of the defective area or supply new EnduraTEK Ultra material of the same color, design, or grade if available.
If unavailable or discontinued, QuickStep reserves the right to select and supply similar EnduraTEK Ultra material. At times
it may be necessary to contract a Certified Inspector to determine unknown causes. QuickStep reserves the right to determine if
this action is necessary or not.
1. If QuickStep authorizes repairs or replacement of a section as a result of a warranty claim, you will be required to clear
any items placed over the affected area subsequent to the original installation. QuickStep will not credit or reimburse
cost associated with the removal of those items.
2. QuickStep will reimburse reasonable labor costs (up to 100%) based on a detailed statement if professional installation
was paid for when the original floor was installed for years 1 and 2. For years 3 through 5, 50% of reasonable labor costs
will be reimbursed if professional installation was paid for when the original floor was installed. After 5 years, there will be
no reimbursement for installation labor.
3. Warranty coverage for a replacement floor will be limited to the remaining portion of the original warranty as set forth in
the schedule below.
Consequential or Incidental Damages and Disclaimer of Implied Warranties
QuickStep SHALL NOT BE LIABLE FOR AND WILL NOT PAY CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES OF ANY KIND
WHATSOEVER UNDER THIS WARRANTY. Some states do not permit exclusion or limitation of incidental or consequential damages, so the
exclusion or limitation may not apply to you. The limited warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state. Except for these rights, the remedies provided under these warranties state the entire limit of QuickStep responsibilities.
ALL IMPLIED WARRANTIES WHICH MAY ARISE BY IMPLICATION OF LAW OR APPLICATION OF COURSE OF DEALING OR USAGE OF TRADE—
INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE—ARE EXPRESSLY
EXCLUDED. NO WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, EXTEND BEYOND THOSE EXPRESSLY SET FORTH IN THIS
WARRANTY BROCHURE, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED. Implied warranties are ones that the law presumes to
have been given by the seller even though they are not set out in writing. PLEASE NOTE: Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply
to you.
4
This document is reviewed on an on going basis.
MKF_0068 6/5/18
EnduraTEK Ultra Residential Warranty
Rigid Luxury Vinyl Flooring