Warranty Information

5. Ensure rigid luxury vinyl ﬂooring is installed in an environment that maintains a temperature range of 55° to 95°F

(13° and 35°C) during and after installation.

EnduraTEK Ultra rigid luxury vinyl residential click products are warranted to be used in three-season room installations. For this

application, the ﬂooring, adhesive (if applicable) and the installation environment must have a set time of 72 hours and must maintain

a temperature range between 55° and 95°F (13° and 35°C) before, during and after installation.

NOTE: Three-season rooms must be enclosed with no exposure to the elements or direct sunlight. If the three-season room does not

meet these requirements, the warranty will be void.

6. Inspect ﬂooring material prior to installation for any imperfections or manufacturing related defects. QuickStep ﬂoorings

receive extensive testing and visual examination in an attempt to ensure your shipped ﬂoor is always ﬁrst quality. It is the

responsibility of the installer/end user to conﬁrm the received material is free of any visible conditions that may be

detrimental to the appearance and/or performance of the product.

Minor color, shade and/or texture variations are normal. Any variances between actual material, product samples and/or

brochures should be addressed with your retailer prior to installation. If the retailer determines the condition “unacceptable”,

the manufacturer should be informed immediately.

7. Support furniture with wide, weight-bearing, smooth, non-staining ﬂoor protectors or non-staining felt pads. The

protectors/pads should be at least one inch in diameter, and rest ﬂat on the ﬂoor. The heavier the item, the wider the

ﬂoor protector should be. Non-staining felt pads should be inspected periodically and maintained with respect to the

amount of foot trafﬁc to remove imbedded material and avoid abrasion. Make sure any metal protectors are rust-proof.

Replace narrow dome furniture rests with the appropriate width, weight-bearing ﬂooring protectors.

Chair mats designed for hard surface ﬂoors are required under all chairs and stools with casters.

8. Perform proper cleaning and maintenance regularly and as needed. See EnduraTEK Ultra written installation, care and

maintenance instructions.

What is NOT Covered by This Warranty

1. Product sold by the manufacturer as other than ﬁrst quality.

2. Improper installation. Material installed not in accordance with EnduraTEK Ultra written installation instructions*, including

any and all problems caused by the use of non-recommended adhesive, underlayment and/or preparation of the substrate,

is not warranted.

3. Damage associated with additional underlayment installed under attached backing. QuickStep does not warrant the

use of additional padding.

4. Labor costs to repair or replace material with visible conditions that were apparent before installation. Always inspect and

install material in a well-lit environment.

5. Improper maintenance.

6. Damage resulting from neglect or misuse of strong detergents, chemicals, corrosives; including but not limited to stains

from paints, dyes, mats, fertilizers or other similar materials.

7. Damage caused by moving appliances or heavy furniture without protecting the ﬂoor. Always protect ﬂoor by using

plywood or hard board runways when moving heaving objects, using an appliance dolly, or moving heavy objects

equipped with wheels or rollers, including two-wheel and four-wheel carts, etc.

8. Damage resulting from accidents, casualty events, abuse or improper usage, including pet related damage such as

chewing, digging, clawing, etc. Accidents, abuse and improper usage are deﬁned as but are not limited to damage

caused by: casters** on furniture, rotating beater bars on vacuum cleaners, burns, cuts, impact from heavy and sharp

objects, narrow or spiked heels, cleats, etc., as well as damage resulting from unprotected furniture legs.

9. Damage caused by rolling loads or wheel chairs (motorized and non-motorized).

10. Damage caused by appliances or plumbing leaks or ﬂoods.

This document is reviewed on an on going basis.

MKF_0068 6/5/18

EnduraTEK Ultra Residential Warranty

Rigid Luxury Vinyl Flooring