Installation Guide

License and Warranty Information

This section provides a link to the license information related to the

operation of EdgeMarc hardware and software as well as the EdgeMarc

hardware warranty.

EdgeMarc Limited Hardware Warranty

For a period of five (5) years from the date Ribbon Communications ships

the Product to Purchaser (“Warranty Period”), Ribbon Communications

warrants that such Hardware will be (i) free of defects in material and

workmanship under normal authorized use consistent with the Hardware

Installation Guide instructions and will (ii) substantially conform to Ribbon

Communications’ published specifications for such Hardware as of the date

of Purchaser’s order. Purchaser shall notify Ribbon Communications of any

non-conformance during the Warranty Period. Purchaser’s sole and

exclusive remedy and Ribbon Communications’ entire liability under this

limited warranty shall be for Ribbon Communications, at is sole option, to

either repair or advance replace such nonconforming Hardware as set forth

in this limited warranty. In case of repair, Purchaser must obtain return

authorization verification from Ribbon Communications and return the

nonconforming Hardware to a designated repair facility, freight prepaid, with

a statement describing the nonconformity. Nonconforming Products must

be returned to Ribbon Communications within fourteen (14) business days.

If Purchaser fails to return the Product within the specified time frame,

Ribbon Communications will charge Purchaser for the cost of new Product

purchase. Ribbon Communications may repair such nonconforming

Hardware with either new or refurbished equipment. Ribbon

Communications will use commercially reasonable efforts to ship

replacement Hardware within fifteen (15) business days after receipt of the

returned Product to a designated repair facility. In case of advance

replacement, if Ribbon Communications in its sole determination and

approval deems that advance replacement units are necessary, advance

replacement units will be shipped on the same business day for next-day

delivery (within the Continental US) if Ribbon Communications receives and

acknowledges Purchaser’s notification by 1:00 PST. If Ribbon

Communications, in its sole and independent determination, deems the

Hardware to be allegedly defective or malfunctioning, then Ribbon

Communications may refund the purchase price paid by the Purchaser.