User's Guide
MobileHelp Customer Support 1-800-931-7852
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Important Safety Information For All Systems
You must always carry the Mobile Device with you when going outside of your home.
Keep electrical cords away from heat sources and sharp edges.
Locate electrical cords away from areas where someone could trip over them.
Use caution when handling electrical cords.
Never install electrical cords during a lightning storm.
Do not use any attachment or accessory that is not intended for use with this system.
Test your system once a month.
Do not block the MobileHelp Touch’s microphone. This will affect your ability to
communicate with the emergency response center.
During a power outage, the MobileHelp Touch’s battery backup will last up to 15
hours, after it has been charged for 3 hours.
The wrist button and/or neck pendant are designed to work at an approximate
range of 350 feet from the Mobile Device or 150 feet from the MobileHelp Touch,
depending on the size and construction of your home.
The Mobile Device and MobileHelp Touch are not waterproof. Do not expose to
water, rain, extreme humidity, sweat, or other moisture.