User's Guide

MobileHelp Customer Support 1-800-931-7852
17
Testing your Mobile Device with Central Station
For Mobile Device Light Indicator information, please see page 21

Remove the Mobile Device from the cradle charger then press and hold
down the emergency button firmly for two seconds until the red light
around the help button lights up, then release.

The Mobile Device will beep several times or announce, “Call in
progress”, depending on the Mobile Device version.

An emergency operator will communicate with you through the 2-way
speaker on the Mobile Device and ask you if you are okay.

Please state clearly to the operator that “THIS IS A TEST.” If you do not explain to the
operator that you are testing your unit, EMS will be contacted.
Test your Help Buttons
To test your neck pendant or wrist button, please contact Technical Support
1-800-931-7852.
Please remember, it is important that you test your system at least once a month.
Figure 3