User's Manual

GV50LTA Manage Tool User Guide
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4. Troubleshooting and Safety Info
4.1. Troubleshooting
1 Trouble
Possible reason
Solution
After GV50LTA is turned
on, the CELL LED always
flashes quickly.
GV50LTA isn’t registered to
the ISP.
Please register the GV50LTA
again and make sure the device
gets the correct MDN.
The signal is too weak;
GV50LTA can’t be
registered to the network.
Please move GV50LTA into
places with good LTE coverage.
Messages can’t be
reported to the backend
server by LTE.
The IP address or port of
the backend server is
wrong.
Make sure the IP address for the
backend server is an identified
address on the Internet.
GV50LTA cannot power off
no matter the device was
in charge or not.
Unable to power off
GV50LTA if charger is
connected.
Disconnect charger, and try
again.
GV50LTA can’t get
successful GPS fixing.
The GPS signal is weak.
Please move GV50LTA to a place
with open sky.
It is better to let the top surface
face to sky. (The device has an
LED indicator on the top
surface.)
4.2. Safety Info
 Please do not disassemble the device by yourself.
 Please do not put the device in over heated too humid place, and avoid exposure to direct
sunlight. Too high temperature will damage the device or even cause battery explosion.
 Please do not use GV50LTA on the airplane or near medical equipment.