Getting Started with QuarkXPress 2020 2020/12/16
Contents Related Documents ......................................................................1 System requirements ...................................................................2 System requirements: macOS ...........................................................................2 System requirements: Windows .......................................................................2 Installing: macOS..........................................................................4 Installing: Windows ....
QuarkXPress (App Store) ...........................................................16 Troubleshooting .........................................................................20 QuarkXPress Document Converter............................................22 Contacting Quark .......................................................................23 In the Americas ...............................................................................................23 Outside the Americas ...............................
RELATED DOCUMENTS Related Documents For more information about using QuarkXPress, reference the other QuarkXPress documentation/resources listed below. Document/Item Name Description Where to find A guide written for the end user of QuarkXPress User Guide QuarkXPress. Use the guide to quickly look up information, find out what you need to know, and get on with your work. What’s New in A summary of new features in QuarkXPress QuarkXPress.
SYSTEM REQUIREMENTS System requirements System requirements: macOS Software • macOS® 10.14.6 (Mojave), macOS® 10.15.x (Catalina) and mac OS® 11.0.1 (Big Sur). Hardware • CPU with dual cores or more • 4GB RAM available for QuarkXPress • 3GB hard disk space for installation For better performance when working with complex (graphic heavy) and long documents, it is recommended that you use more powerful hardware specifications and have more RAM available for QuarkXPress.
SYSTEM REQUIREMENTS • 3GB hard disk space for installation For better performance when working with complex (graphic heavy) and long documents, it is recommended that you use more powerful hardware specifications and have more RAM available for QuarkXPress.
INSTALLING: MACOS Installing: macOS To install QuarkXPress: 1. Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2. Double-click on the installer dmg. Drag the QuarkXPress app (a single App bundle) to the “Applications” folder or to a directory of your choice.
INSTALLING: WINDOWS Installing: Windows To install QuarkXPress: 1. Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2. Double-click the installer icon and follow the instructions on the screen.
INSTALLING: WINDOWS 1. Double-click the “setup.exe” icon. The Setup dialog box displays. 2. Click Next. The Program Maintenance screen displays. • Click Modify to choose the files to install. You can install new files or remove previously installed files. • Click Repair to correct minor issues related to installed files. Use this option if you experience issues with missing or damaged files, shortcuts, or registry entries. 3. Click Next.
INSTALLING XTENSIONS MODULES Installing XTensions modules QuarkXPress ships with a default set of XTensions modules. You can also install additional XTensions software developed by Quark or by third-party companies. Most XTensions come in two parts, one file for the functionality of the XTensions module, and another file for its user interface. The name of the user interface module typically ends in “UI”. XTensions modules that do not have any user interface do not have to have a UI file.
PREFERENCES Preferences QuarkXPress Preferences for each user is stored in their user’s profile. If you have multiple versions of QuarkXPress installed, you will see separate folders for each version. If you create a folder called Preferences on the same level as the QuarkXPress 2020 app bundle (in the Application folder), then QuarkXPress will use this folder as a global Preferences folder (which is used by all users of the machine).
UPGRADING Upgrading To upgrade QuarkXPress to this version: 1. Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2. On Windows: Double-click the Installer icon and follow the instructions on the screen. On macOS: Drag QuarkXPress 2020app bundle from the DMG to your Applications folder.
ACTIVATION Activation After you have installed QuarkXPress®, you must activate the software. Activation is a process that authorizes QuarkXPress to run indefinitely on the computer on which it was installed. During activation, an installation key is generated and sent to Quark. This installation key contains a representation of your hardware configuration.
ACTIVATION If you cannot activate online, see Contacting Quark for contact information. Activation troubleshooting If automatic activation fails, contact Quark Technical Support (see “Contacting Quark“). The Quark activation system supports only basic proxy server authentication. Internet activation will not work if you use a proxy server with something other than basic authentication. Reactivating After activation, QuarkXPress verifies the validity of the activation key each time it is launched.
ACTIVATION The dual activation policy is platform independent, so you can use it on two computers running macOS, two computers running Windows or two computers, one running macOS, the other running Windows.
DEMONSTRATION MODE Demonstration mode Demonstration mode imposes the following limitations: • Files cannot be saved/downsaved. • The Revert to Saved feature is disabled. • The Export As EPS, Export As Image and Export Picture features are disabled. • You can edit settings in the Save pane of the Preferences dialog box (QuarkXPress/Edit menu), but layouts will not be auto-saved or backed up using these settings. • The Collect for Output feature is disabled. • You cannot create a library.
DEMONSTRATION MODE License transfer You can move an activated copy of QuarkXPress to a new computer on your own using the License Transfer process. This process entails deactivating the software on one computer and then reactivating it on another computer. You also need to transfer your license if you substantially change the hardware configuration of your computer. If you want to transfer your license without contacting Quark Technical Support, you must have an Internet connection.
UNINSTALLING Uninstalling Uninstalling: macOS To uninstall QuarkXPress, open the “Applications” folder on your hard drive (or the folder in which QuarkXPress was installed) and drag the QuarkXPress App to the trash. Uninstalling: Windows To uninstall QuarkXPress: 1. Choose Start > All Programs >QuarkXPress 2020> Uninstall. 2. Click Yes.
QUARKXPRESS (APP STORE) QuarkXPress (App Store) QuarkXPress (App Store) differs from the standard version in the following ways: • QuarkXPress (App Store) is a subscription-based version of QuarkXPress. • After downloading it from the AppStore, launch the app. A Subscription dialog is displayed and you can choose either a Monthly or a Yearly subscription plan. Subscription Screen • Once you click Subscribe, purchase confirmation alert will be displayed.
QUARKXPRESS (APP STORE) Subscription Confirmation Screen • The subscription will automatically auto-renew unless the subscription is canceled at least one day prior to end of the subscription period. • In case, the user doesn’t wish to subscribe at that time, he can choose to cancel the subscription dialog by clicking on the ‘X’ button. An alert for ‘Demo mode’ will be displayed and the user can choose the Try Demo option to run the fullfeatured demo version.
QUARKXPRESS (APP STORE) • If you wish to use the purchased App on multiple machines, you can choose the Restore Purchase option in the Subscription dialog. You will be prompted to input the Apple account details for the purchased app. Family sharing feature makes it easy for up to six family members to share a purchased app. Restore Purchase • Introduced new Working Folders concept to provide access to work files that include QuarkXPress projects and all linked images and media files.
QUARKXPRESS (APP STORE) • Once you launch the application, you can add more Working Folders in application Preferences under Application > Working Folders. • Quark Cache Cleaner is not supported. • eBooks export is limited to ePub format only. The direct Kindle export is not supported, but you can convert ePub files to Kindle using KindleGen or other conversion tools. • App resources like Preferences, XTensions and other dependencies are located under ~/Library/Containers/com.quark.quarkxpress.
TROUBLESHOOTING Troubleshooting If you experience issues with QuarkXPress, there are you several things you can try out: • Delete the image cache and preferences using the Quark Cache Cleaner tool Windows: 1. Quit QuarkXPress, if running. 2. Navigate to QuarkXPress 2020 folder/Tools 3. Run QuarkCacheCleaner and click Yes. If you want to also delete Preferences, check the Preferences option. macOS: 1. In QuarkXPress access the Quark Cache Cleaner from the QuarkXPress menu. 2.
TROUBLESHOOTING 2. Navigate to ~/Library/Containers/com.quark.quarkxpress.infinity/Data/Library/Preferen ces/Quark. Delete the “QuarkXPress 2020” folder with all of its content. 3. Re-launch QuarkXPress. Windows: 1. Quit QuarkXPress, if running. 2. Open C:/Program Files/Quark/QuarkXPress 2020. Delete the “Preferences” folder, if any. (Do not create the Preferences folder again) 3. Go to Start > Run and type %localappdata%, enter. 4. Go to the Quark folder.
QUARKXPRESS DOCUMENT CONVERTER QuarkXPress Document Converter QuarkXPress 2020 can open documents created in QuarkXPress 9 and later. If you want to open documents from QuarkXPress 6 or earlier, please use the QuarkXPress Document Converter to convert the files to version 9 first. The QuarkXPress document converter only converts legacy QuarkXPress 3.x- 6.x documents to QuarkXPress 9.1 but does not upgrade its flow version.
QUARKXPRESS DOCUMENT CONVERTER Contacting Quark The support portal allows you to log support tickets, track tickets, receive status notifications, chat with a technical support representative, search the Knowledge Base, and access product documentation. With direct access to documentation across all Quark software - from QuarkXPress and App Studio to Quark Enterprise Solutions - you can find answers to your questions at your convenience.
LEGAL NOTICES Legal notices ©2020 Quark Software Inc. and its licensors. All rights reserved. Quark, the Quark logo, QuarkXPress, and QuarkCopyDesk are trademarks or registered trademarks of Quark Software Inc. and its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners.
