Getting Started with QuarkXPress 2019 2019/07/26
Contents Related Documents ......................................................................1 System requirements ...................................................................2 System requirements: macOS ...........................................................................2 System requirements: Windows .......................................................................2 Installing: macOS..........................................................................4 Installing: Windows ....
Troubleshooting .........................................................................18 QuarkXPress Document Converter............................................20 Contacting Quark .......................................................................21 In the Americas ...............................................................................................21 Outside the Americas .....................................................................................21 Legal notices ..............
RELATED DOCUMENTS Related Documents For more information about using QuarkXPress, reference the other QuarkXPress documentation/resources listed below. Document/Item Name Description Where to find A guide written for the end user of QuarkXPress User Guide QuarkXPress. Use the guide to quickly look up information, find www.quark.com/support/documentation out what you need to know, and get on with your work. What’s New in A summary of new features in QuarkXPress QuarkXPress.
SYSTEM REQUIREMENTS System requirements System requirements: macOS Software • macOS® 10.12.6 (Sierra), macOS® 10.13.6 (High Sierra) and macOS® 10.14.5 (Mojave). Hardware • CPU with dual cores or more • 4GB RAM available for QuarkXPress • 2GB hard disk space for installation For better performance when working with complex (graphic heavy) and long documents, it is recommended that you use more powerful hardware specifications and have more RAM available for QuarkXPress.
SYSTEM REQUIREMENTS • 2GB hard disk space for installation For better performance when working with complex (graphic heavy) and long documents, it is recommended that you use more powerful hardware specifications and have more RAM available for QuarkXPress.
INSTALLING: MACOS Installing: macOS To install QuarkXPress: 1. Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2. Double-click on the installer dmg. Drag the QuarkXPress app (a single App bundle) to the “Applications” folder or to a directory of your choice.
INSTALLING: WINDOWS Installing: Windows To install QuarkXPress: 1. Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2. Double-click the installer icon and follow the instructions on the screen.
INSTALLING: WINDOWS 1. Double-click the “setup.exe” icon. The Setup dialog box displays. 2. Click Next. The Program Maintenance screen displays. • Click Modify to choose the files to install. You can install new files or remove previously installed files. • Click Repair to correct minor issues related to installed files. Use this option if you experience issues with missing or damaged files, shortcuts, or registry entries. 3. Click Next.
INSTALLING XTENSIONS MODULES Installing XTensions modules QuarkXPress ships with a default set of XTensions modules. You can also install additional XTensions software developed by Quark or by third-party companies. Most XTensions come in two parts, one file for the functionality of the XTensions module, and another file for its user interface. The name of the user interface module typically ends in “UI”. XTensions modules that do not have any user interface do not have to have a UI file.
PREFERENCES Preferences QuarkXPress Preferences for each user is stored in their user’s profile. If you have multiple versions of QuarkXPress installed, you will see separate folders for each version. If you create a folder called Preferences on the same level as the QuarkXPress 2019 app bundle (in the Application folder), then QuarkXPress will use this folder as a global Preferences folder (which is used by all users of the machine).
UPGRADING Upgrading To upgrade QuarkXPress to this version: 1. Disable any virus protection software. If you are concerned about a virus infecting your computer, run a virus check on the installer file, then disable your virus detection software. 2. On Windows: Double-click the Installer icon and follow the instructions on the screen. On macOS: Drag QuarkXPress 2019 app bundle from the DMG to your Applications folder.
INSTALLING OR UPGRADING WITH QLA Installing or upgrading with QLA Quark® License Administrator (QLA) is software that manages licensed Quark products. If you purchased an educational site license or a commercial site license, you will have received a QLA license for your copy of QuarkXPress. You may also download QLA from our website: https://qlaweb.quark.com. QLA must be installed on your network before you install QuarkXPress.
REGISTERING Registering During the first launch of the application a QuarkXPress Product Registration panel will be shown. Click Register and you will be taken to the “Online registration” page of the Quark Website. Registration is optional at this time, click Continue to skip it. If you cannot register online, see Contacting Quark for contact information. We recommend that you register your copy of QuarkXPress, as this will give you several benefits.
ACTIVATION Activation After you have installed QuarkXPress® with a validation code, you must activate the software. A valid (non-evaluation) copy of QuarkXPress will run for 30 days without being activated. Activation is a process that authorizes QuarkXPress to run indefinitely on the computer on which it was installed. During activation, an installation key is generated and sent to Quark. This installation key contains a representation of your hardware configuration.
ACTIVATION If you do not want to activate QuarkXPress at this time, click Cancel. If you do not activate QuarkXPress, you can use it for 30 days after installation; after 30 days, the software will launch in demo mode. Some functionality will be limited or disabled in demo mode, see Demonstration mode for more information. If you cannot activate online, see Contacting Quark for contact information. Activation troubleshooting If automatic activation fails, the Activation Failed screen displays.
ACTIVATION If you need to reactivate your copy of QuarkXPress, reactivate it within 30 days. After 30 days, it will run only in demonstration mode (see “Demonstration Mode.”). You can uninstall and reinstall an activated copy of QuarkXPress on the same computer as many times as you want without reactivating the application. The grace period for activation after installation or for certain types of peripheral hardware changes is 30 days.
ACTIVATION Demonstration mode Demonstration mode imposes the following limitations: • Files cannot be saved/downsaved. • The Revert to Saved feature is disabled. • The Export As EPS, Export As Image and Export Picture features are disabled. • You can edit settings in the Save pane of the Preferences dialog box (QuarkXPress/Edit menu), but layouts will not be auto-saved or backed up using these settings. • The Collect for Output feature is disabled. • You cannot create a library.
DEMONSTRATION MODE License transfer You can move an activated copy of QuarkXPress to a new computer on your own using the License Transfer process. This process entails deactivating the software on one computer and then reactivating it on another computer. You also need to transfer your license if you substantially change the hardware configuration of your computer. If you want to transfer your license without contacting Quark Technical Support, you must have an Internet connection.
UNINSTALLING Uninstalling Uninstalling: macOS To uninstall QuarkXPress, open the “Applications” folder on your hard drive (or the folder in which QuarkXPress was installed) and drag the QuarkXPress App to the trash. Uninstalling: Windows To uninstall QuarkXPress: 1. Choose Start > All Programs >QuarkXPress 2019 > Uninstall. 2. Click Yes.
TROUBLESHOOTING Troubleshooting If you experience issues with QuarkXPress, there are you several things you can try out: • Delete the image cache and preferences using the Quark Cache Cleaner tool Windows: 1. Quit QuarkXPress, if running. 2. Navigate to QuarkXPress 2019 folder/Tools 3. Run QuarkCacheCleaner and click Yes. If you want to also delete Preferences, check the Preferences option. macOS: 1. In QuarkXPress access the Quark Cache Cleaner from the QuarkXPress menu. 2.
TROUBLESHOOTING 2. Open C:/Program Files/Quark/QuarkXPress 2019. Delete the “Preferences” folder, if any. (Do not create the Preferences folder again) 3. Go to Start > Run and type %localappdata%, enter. 4. Go to the Quark folder. Delete the folder named “QuarkXPress 2019” with all of its content. 5. Re-launch QuarkXPress.
QUARKXPRESS DOCUMENT CONVERTER QuarkXPress Document Converter QuarkXPress 2019 can open documents created in QuarkXPress 9 and later. If you want to open documents from QuarkXPress 6 or earlier, please use the QuarkXPress Document Converter to convert the files to version 9 first. The QuarkXPress document converter only converts legacy QuarkXPress 3.x- 6.x documents to QuarkXPress 9.1 but does not upgrade its flow version.
QUARKXPRESS DOCUMENT CONVERTER Contacting Quark The support portal allows you to log support tickets, track tickets, receive status notifications, chat with a technical support representative, search the Knowledge Base, and access product documentation. With direct access to documentation across all Quark software - from QuarkXPress and App Studio to Quark Enterprise Solutions - you can find answers to your questions at your convenience.
LEGAL NOTICES Legal notices ©2019 Quark Software Inc. and its licensors. All rights reserved. Quark, the Quark logo, QuarkXPress, and QuarkCopyDesk are trademarks or registered trademarks of Quark Software Inc. and its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners.
